My Apple Music is not working when I am in th family sharing

My Apple Music is not working when I am in the family sharing

iPhone XR, iOS 16

Posted on Mar 14, 2023 12:08 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 15, 2023 11:19 AM

Hello Clewsy_3,


Welcome to Apple Support Communities.


Let's see how we can help get the Music app working for you while in a Family Sharing group.


We really need to know more details, such as, are you the Family Organizer? Do you have any trouble with other apps or services being shared?


There are a number of steps to try found in the article If you can't find your family's shared content - Apple Support and to help get you started, we'll place the first steps to try below.

Check your Family Sharing settings

Make sure that you're using the same Apple ID for Family Sharing and Media & Purchases. And make sure that purchase sharing is turned on. Then ask your family members to check their settings too.

On your iPhone or iPad with iOS 16 or later
1. Go to Settings > Family.
2. Tap your name. 
3. Make a note of which Apple ID is listed.
4. Tap Purchases. 
5. Tap Apple ID for Purchases and make sure that you're signed in with with the same Apple ID that you use for Family Sharing. If not, tap Share using secondary Apple ID and enter the Apple ID and password for that Apple ID. 


If you still need help, click on the article above for more steps you can try.



Take care!

1 reply
Question marked as Top-ranking reply

Mar 15, 2023 11:19 AM in response to Clewsy_3

Hello Clewsy_3,


Welcome to Apple Support Communities.


Let's see how we can help get the Music app working for you while in a Family Sharing group.


We really need to know more details, such as, are you the Family Organizer? Do you have any trouble with other apps or services being shared?


There are a number of steps to try found in the article If you can't find your family's shared content - Apple Support and to help get you started, we'll place the first steps to try below.

Check your Family Sharing settings

Make sure that you're using the same Apple ID for Family Sharing and Media & Purchases. And make sure that purchase sharing is turned on. Then ask your family members to check their settings too.

On your iPhone or iPad with iOS 16 or later
1. Go to Settings > Family.
2. Tap your name. 
3. Make a note of which Apple ID is listed.
4. Tap Purchases. 
5. Tap Apple ID for Purchases and make sure that you're signed in with with the same Apple ID that you use for Family Sharing. If not, tap Share using secondary Apple ID and enter the Apple ID and password for that Apple ID. 


If you still need help, click on the article above for more steps you can try.



Take care!

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My Apple Music is not working when I am in th family sharing

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