I don’t remember my recovery key what do I do

My son forgot his Apple ID password he can get into his Apple ID email. His trusted device is available. We’ve gotten as far as the recovery key part but he does not remember his recovery key and he needs to reset his Apple ID password to be able to use his phone.

Earlier iPhone models

Posted on Sep 27, 2023 9:38 PM

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Question marked as Top-ranking reply

Posted on Sep 27, 2023 9:48 PM

Gill1985 Said:

"I don’t remember my recovery key what do I do: My son forgot his Apple ID password he can get into his Apple ID email. His trusted device is available. We’ve gotten as far as the recovery key part but he does not remember his recovery key and he needs to reset his Apple ID password to be able to use his phone."

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Make a Request to Get Back In:

He'll need to make a request to fix this. Then, he can keep an eye on it here: iforgot.apple.com


Where to Make the Request:

Overview this Link: How to Use Ascount Recovery when you can’t Reset your Apple ID Password - Apple Support

2 replies
Question marked as Top-ranking reply

Sep 27, 2023 9:48 PM in response to Gill1985

Gill1985 Said:

"I don’t remember my recovery key what do I do: My son forgot his Apple ID password he can get into his Apple ID email. His trusted device is available. We’ve gotten as far as the recovery key part but he does not remember his recovery key and he needs to reset his Apple ID password to be able to use his phone."

-------


Make a Request to Get Back In:

He'll need to make a request to fix this. Then, he can keep an eye on it here: iforgot.apple.com


Where to Make the Request:

Overview this Link: How to Use Ascount Recovery when you can’t Reset your Apple ID Password - Apple Support

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I don’t remember my recovery key what do I do

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