Recently changed credit card info for account and now cant log in to apple tv app on any device

Cannot access Apple tv app on any device since I recently changed credit card info attached to account

iPod, iOS 15

Posted on Sep 27, 2023 10:14 PM

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1 reply

Oct 1, 2023 6:23 AM in response to Coastkeep

Hello Coastkeep,


We'd like to help with Apple TV.

When you changed your payment info were you able to verify your payment method? If not, you're gonna want to do that and then try the app again.


Sign in to your Apple ID account page and edit your Apple ID details.

https://appleid.apple.com


If you're still having an issue with your payment we recommend contacting Apple Support directly.

Get Support


Thanks for using Apple Support Communities.

Have a great day!

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Recently changed credit card info for account and now cant log in to apple tv app on any device

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