How to fix Stuttering and Jerking issues in system scrolling
Hello from Ukraine!
About two years ago I bought your Mac mini on an M1 chip with 16 gigabytes of RAM and a 256 GB SSD. This nettop came pre-installed with macOS 11.4, and on the first day I noticed stuttering and jerking while scrolling in different places in the system. Before that, I used the gaming barebone nettop Intel NUC Hades Canyon (the older model with the HVK index) based on Windows 10 and there were no such problems with scrolling, everything worked very smoothly. I have now updated to macOS 14.0 Sonoma (23A344), but the problem still persists! This is especially noticeable when scrolling through the list of widgets and in the system settings, in the sections for choosing wallpapers and screensavers. In Safari, everything also scrolls with noticeable jerks, especially on YouTube. At the same time, Firefox scrolls content as smoothly as possible, which is why I only use it. The funny thing is that Firefox is a cross-platform web browser, and Safari is created by Apple employees exclusively for macOS, so it should be the fastest and smoothest, but it is not.
I connect the Mac mini with an HDMI cable to an LG 27UP650-W monitor with a 4K resolution (3840 x 2160) and a screen refresh rate of 60 Hz. I've read that the M1 chip Mac mini supports the Apple Pro Display XDR at 6K (6016 x 3384) resolution, so my monitor should be easily supported and not have a major impact on GPU performance. I use a Logitech G903 Lightspeed mouse and also purchased Mac Mouse Fix (MMF) version 3.0.0 Beta 6 (21668). Before MMF, I used the free Chinese MOS utility, but with it the scrolling slows down even more. I installed only a few different browsers (Chrome and Firefox) and a few utilities on the system. I don’t use any garbage cleaners or optimizers. It has already reached the point that I even specifically bought your Apple Magic Mouse in the hope that everything would scroll smoothly with it. But no miracle happened - with the Magic Mouse, scrolling occurs with noticeable jerks, just like when using a regular mouse. There’s no talk of any of the buttery smooth scrolling that people so often like to talk about at WWDC presentations! I'm still in shock, especially considering the Mac mini is relatively modern, cost about $1,000, and has an 8-core CPU and 8-core GPU. WTF?! O___O
I read reviews on the Internet and see that everyone else has the same problem, especially those who bought computers based on the M1 and M2 chip. Moreover, even reinstalling the system completely does not help people.
Please tell me, are you at least trying to somehow fix this problem??? And if so, when can we expect this disgusting bug to be fixed? When can I expect the buttery smooth scrolling to appear in macOS that I have dreamed of for so long and that I so hoped to see when buying your expensive nettop?
I'm looking forward to your answer!
I have already filed a bug report using the built-in feedback assistant utility in macOS ,-)
[Re-Titled by Moderator]
Mac mini, macOS 14.0
