iPhone 15 does not connect to 2017 Cadillac Escalade CarPlay
My 2017 Cadillac Escalade cannot connect to Iphone 15 CarPlay. Any Idea It did it with iPhone X and iPhone 13 before.
iPhone 15 Pro Max, iOS 17
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User profile for user:
ryane77
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Community Specialist
Hey modhal,
Here's some troubleshooting steps to try and address your CarPlay issue. These are from the resource If you need help with CarPlay.
"If your iPhone is updated to the latest version of iOS, follow these steps—checking CarPlay after each step:
- Check your connection to your CarPlay stereo:
- If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
- If you have a wireless connection, make sure that Bluetooth is turned on on your iPhone under Settings > Bluetooth. Then go to Settings > Wi-Fi, and make sure that Wi-Fi is also turned on. Tap the CarPlay network, and check that Auto-Join is turned on.
- If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display and select it.
- Restart your iPhone and your car.
- Make sure that Siri is on.
- If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions. If Content & Privacy Restrictions is on, tap Allowed Apps, and make sure that CarPlay is enabled.
- Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.
- Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information."
If things persist you can reach out for support here: Get Support
Take care.