You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Disabled iTunes or App stairw

why my iTunes and App Store is disabled when I try to download a new app. What should I do to make it work?

iPhone 11 Pro, iOS 16

Posted on Sep 28, 2023 8:17 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 28, 2023 8:21 AM

Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.


If you see a message that says 'Your account has been disabled in the App Store and iTunes'


Contact through link or by going to lower left and click on Support or:


Contact Apple for support and service


~Katana-San~

3 replies
Question marked as Top-ranking reply

Sep 28, 2023 8:21 AM in response to Annie8389

Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.


If you see a message that says 'Your account has been disabled in the App Store and iTunes'


Contact through link or by going to lower left and click on Support or:


Contact Apple for support and service


~Katana-San~

Disabled iTunes or App stairw

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.