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Can’t send photos to android phones or groups messages. MMS IS TURNED ON.

I bought a used iPhone 12 from an online store. I had a free phone carrier and when I got the phone it worked fine, I could do everything on it. Then they canceled my service so I got a new service and updated the iOS the same day I put the sim in and it no longer had MMS capabilities, the button was completely gone, and couldn’t do group chats anymore or send pictures to androids. So I got a google voice number. I just got Boost mobile and the mms button is back but I still can’t send group chats or send pictures to androids? What’s going on. I’m so angry.

iPhone 12, iOS 17

Posted on Sep 28, 2023 10:32 AM

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Question marked as Top-ranking reply

Posted on Sep 28, 2023 1:16 PM

CayAnne135 wrote:

Boost mobile has picture messaging though.

yea and your line needs to be provisioned by them to use their feature that you pay them a monthly bill for, again this isn't an Apple or iphone issue.


What did Boost say when you contacted them?

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6 replies

Sep 28, 2023 11:43 AM in response to CayAnne135

CayAnne135 wrote:

I bought a used iPhone 12 from an online store. I had a free phone carrier and when I got the phone it worked fine, I could do everything on it. Then they canceled my service so I got a new service and updated the iOS the same day I put the sim in and it no longer had MMS capabilities, the button was completely gone, and couldn’t do group chats anymore or send pictures to androids. So I got a google voice number. I just got Boost mobile and the mms button is back but I still can’t send group chats or send pictures to androids? What’s going on. I’m so angry.

This isn't an Apple or iphone issue, SMS and MMS is a phone carrier feature.

Can’t send photos to android phones or groups messages. MMS IS TURNED ON.

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