Why do I need to erase my phone if I’m keeping it but just switching carriers?

Im getting ready to drop ATT and start using Mint mobile. ATT has approved my unlock request but is instructing me to backup my phone then erase it. It seems to me that would be okay if I were switching to a new phone, but I’m keeping my IPhone 13 and my number…do I need to erase my phone and restore it just to switch carriers? If

Posted on Sep 28, 2023 11:18 AM

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Sep 28, 2023 11:28 AM in response to Sbcdo1960

Sbcdo1960 wrote:

Im getting ready to drop ATT and start using Mint mobile. ATT has approved my unlock request but is instructing me to backup my phone then erase it. It seems to me that would be okay if I were switching to a new phone, but I’m keeping my IPhone 13 and my number…do I need to erase my phone and restore it just to switch carriers? If

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Why do I need to erase my phone if I’m keeping it but just switching carriers?

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