Steering wheel controls not working with CarPlay and iPhone 15

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Level 1

4 points

Steering wheel controls not working with CarPlay and iPhone 15

I am able to connect to CarPlay and control the volume using my steering wheel controls but I can’t forward or reverse tracks. Nothing happens. I did not have this issue with iPhone 12.

Posted on Sep 28, 2023 11:44 AM

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Answer 1

alma1090

Community Specialist

Oct 1, 2023 10:54 AM in response to BANs_OnLn

Hey there BANs_OnLn,

We understand you're having trouble controlling your music via CarPlay on your iPhone 15. We'd be happy to provide information to help you address this.

Check to see if the steps here help: If you need help with CarPlay - Apple Support

Kind regards.

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Answer 2

BANs_OnLn Author

Level 1

4 points

Oct 25, 2023 10:45 AM in response to alma1090

Thanks for the link. That didn't help. I don't know if its because of USB-C and having to use an adapter to plug my phone into my truck to get it to connect or what but the track controls don't work since I upgraded to the new phone.

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Answer 3

jdo_apple

Community Specialist

Oct 25, 2023 11:50 AM in response to BANs_OnLn

Thanks for replying, BANs_OnLn, and that additional info, it really helps! We recommend checking with the manufacturer of your car stereo for possible updates, and then contact Apple directly for further support:

Apple Support

Have a great day and thanks for using the Apple Support Communities!

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Steering wheel controls not working with CarPlay and iPhone 15

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