the iphone 14 wont take the new software update
i am trying to switch to a new iphone 14 which has ios 16.6 from an iphone 11 which has an ios of 17.0.1 and the new phone wont update
iPhone 6s, iOS 13
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User profile for user:
bbesspete
User level:
Community Specialist
Hello lochnar,
You'll need to update the iPhone 14 to iOS 17 before you can restore your backup.
You mentioned that the iPhone 14 is having trouble updating. What happens when you try?
The following support article has troubleshooting steps for a variety of issues: If your iPhone or iPad won't update - Apple Support
You can also update via computer:
- Update your device using a Mac with macOS Catalina or later
- Update your device using a Mac with macOS Mojave or earlier, or a Windows PC
Take care!