Face Gallery empty / no Watch Faces shown

Open the Watch app on the iPhone
"My Faces" does not show any images of my current Watch Faces - it's empty
Click the tab "Face Gallery" - also empty and can't click anything either

The same issue happens on multiple Watches
Tried completely Factory resetting the Watch and re-pairing
Running the latest stable versions of iOS and WatchOS
Once in a few days, i suddenly see the Faces appear
If i make changes to the Watch Faces on my Watch itself, they will at some point get "deleted" / "overwritten" by how the latest iPhone "configured Watch Faces" were set, after a few days or weeks.

Please advise.

Apple Watch Ultra 2

Posted on Sep 28, 2023 12:44 PM

Best reply

ray75

Level 1

10 points

Posted on Dec 23, 2023 10:57 AM

i have the same issue with my brand new Series 9 watch. I unpaired and paired my watch multiple times, hard reset the watch and phone, reboot both, uninstalled and installed the Apple watch application on my phone and still having the same issue. This needs to be fixed.

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20 replies

LD150

Level 10

89,415 points

Oct 2, 2023 7:27 AM in response to DavideNL

Unpair it.

Uninstall Watch app from iphone, restart it, then re-install the app.

Then pair watch as New Watch.

Dec 30, 2023 11:49 AM in response to DavideNL

Even more, face gallery is not in the watch app at all now we are on 10.1

Jan 20, 2024 10:07 AM in response to LD150

Same result. The watch has many faces installed but nothing makes this show on the phone. Maybe it’s a new thing and these instructions are out of date?

Jan 20, 2024 10:09 AM in response to Jasonriddle1974

Maybe this is a result of setting the watch up “for some one else” option. Since it’s a managed watch.

ray75

Level 1

10 points

Jan 24, 2024 7:28 AM in response to jeffreyfromperryville

Same here, as long as you keep it simple, everything works great. The moment you start asking too much, everything goes South.

Face Gallery empty / no Watch Faces shown