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User profile for user: DavideNL
DavideNL Author
User level: Level 1
19 points

Face Gallery empty / no Watch Faces shown

  1. Open the Watch app on the iPhone
  2. "My Faces" does not show any images of my current Watch Faces - it's empty
  3. Click the tab "Face Gallery" - also empty and can't click anything either


  • The same issue happens on multiple Watches
  • Tried completely Factory resetting the Watch and re-pairing
  • Running the latest stable versions of iOS and WatchOS
  • Once in a few days, i suddenly see the Faces appear
  • If i make changes to the Watch Faces on my Watch itself, they will at some point get "deleted" / "overwritten" by how the latest iPhone "configured Watch Faces" were set, after a few days or weeks.


Please advise.



Apple Watch Ultra 2

Posted on Sep 28, 2023 12:44 PM

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User profile for user: mhowie
mhowie
User level: Level 1
10 points

Posted on Dec 25, 2023 7:13 PM

Agreed. It's an absolute disaster and you'd think an embarrassment for Apple after two Watch 10 OS updates and the same number with iOS 17. I'm running 10.2 and 17.2.1 and just received an AWU2 and have begun suffering this problem. Faces don't load within Face Gallery, those added to "My Faces" don't make it to my watch, setting a selected face as the current watch face doesn't occur, general wonkiness with many complications on the watch, etc. I never experienced anything remotely like this with my AW7 (even after I updated to Watch OS10) so am unsure if it's the Watch OS, the AWU2 integration, or something else. I've restarted my iPhone 14 Pro multiple times and have done the same with the AWU2, all to no avail.


Fix this, Apple, as it's currently a joke.


Any fixes or insight of late that might provide a fix to what appears to be a terrible implementation by Apple?

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User profile for user: jeffreyfromperryville
jeffreyfromperryville
User level: Level 1
9 points

Mar 1, 2024 3:34 PM in response to DavideNL

Take you some screenshots of your faces. Un-Pair the watch again, this time set up as a new watch. Wait, Wait, Wait. Turn off any photo syncing to the watch all that stuff before you re-pair it.


I have been fighting this since watch 3. Evedently something with the watch 0 stored some bad data in the backup. This naturally got put back into the watch everytime I tried to fix it and repaired it.

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Face Gallery empty / no Watch Faces shown

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