face ID not available after replacing my screen

iphone 11 face ID not availabe

iPhone 11, iOS 16

Posted on Sep 28, 2023 1:46 PM

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Question marked as Top-ranking reply

Posted on Sep 28, 2023 1:50 PM

If anyone other than Apple or an actual Apple Authorized Service Provider, replaced the screen, they don't have access to authentic Apple parts, so if this is what you did, Face ID likely will not work on your iPhone. 3rd Party shops don't have the parts, nor the ability to reprogram what is required for Face ID. And Apple can refuse service on your phone if anyone else touched it.

6 replies
Question marked as Top-ranking reply

Sep 28, 2023 1:50 PM in response to sailler

If anyone other than Apple or an actual Apple Authorized Service Provider, replaced the screen, they don't have access to authentic Apple parts, so if this is what you did, Face ID likely will not work on your iPhone. 3rd Party shops don't have the parts, nor the ability to reprogram what is required for Face ID. And Apple can refuse service on your phone if anyone else touched it.

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face ID not available after replacing my screen

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