Poor batter life and hot new iPhone 15 pro max

I just purchased the iPhone 15 Pro Max. The battery life sucks and my phone gets hot often while using it. Not sure what I should do. I have just one week to turn it back in. My iPhone 13 was really working well and I no longer have that. I’d love to hear from Apple to know what they’re planning to do about this.

Posted on Sep 28, 2023 2:11 PM

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1 reply

Oct 1, 2023 11:53 AM in response to Drcg11

Hello Drcg11,


We understand your concern about the phone getting warm and we'd like to help with that.


Let's go through the reasons that your phone could feels warmer or is unusually warm.


"Your device might get warm


You might notice that your device feels warmer when you:

  • Set up your device the first time
  • Restore from a backup
  • Wirelessly charge your device
  • Use graphics-intensive or processor-intensive apps, games, or features, including augmented-reality apps
  • Stream high-quality video

These conditions are normal, and your device will return to a regular temperature when the process is complete or when you finish your activity. If your device doesn't display a temperature warning, you can keep using your device.


If your device gets too warm


iOS and iPadOS devices have built-in protections to prevent overheating. If the interior temperature of your device exceeds the normal operating range, your device will protect its internal components by attempting to regulate its temperature. 


Avoid these conditions and activities because they might change the performance of your device:

  • Leaving your device in a car on a hot day.
  • Leaving your device in direct sunlight for an extended period of time.
  • Using certain features in hot conditions or direct sunlight for an extended period of time, such as GPS tracking or navigation in a car, playing a graphics-intensive game, or using augmented-reality apps.


If the interior temperature of your device exceeds the normal operating range, you might notice these changes:

  • Charging, including wireless charging, slows or stops.
  • The display dims or goes black.
  • Cellular radios enter a low-power state. The signal might weaken during this time.
  • The camera flash is temporarily disabled.
  • Performance slows with graphics-intensive or augmented-reality apps or features.


Additionally, if you're navigating, your device might show this alert and turn off the display: "Temperature: iPhone needs to cool down." Navigation still provides audible turn-by-turn directions. When approaching a turn, the display will illuminate to guide you through the turn."


If your iPhone or iPad gets too hot or too cold - Apple Support


For the battery issue you're experiencing we recommend checking out the article below for help maximizing the battery. We also are providing the article for iPhone and iOS performance which could be a reason you have that battery concern.


Batteries - Maximizing Performance - Apple

iPhone Battery and Performance - Apple Support


Let us know if you have any questions.

Have a great day!

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Poor batter life and hot new iPhone 15 pro max

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