Time Machine won't complete backups on Sonoma

Hi, I updated my MacBook Pro (16inch 2021, Apple M1 Pro) to Sonoma 14.0 yesterday morning, and have yet to have Time Machine complete a backup. I get the following message: "Some of the files on your Mac cannot be backed up until Cloud Files syncing has completed. Try again once all files have finished syncing". However I have very little stored in iCloud, and don't see any activity regarding syncing between my local drives and the iCloud drives. What files are syncing? How do I fix this? Any ideas/suggestions?

MacBook Pro (2021)

Posted on Sep 28, 2023 2:38 PM

Top-ranking reply

dmanalo510

Level 1

16 points

Posted on Dec 3, 2023 11:38 AM

I discovered that it was due to my 2 x 4-hour long large video ProRes files stored in my iPhone that was holding up the syncing process. I transferred these files directly into Mac photos, and then deleted them from my iPhone. Backup now works. MBP Pro Sonoma.

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24 replies

FMMeddy

Level 1

8 points

Oct 3, 2023 8:09 AM in response to JMG2

Thank you! After trying several other solutions named in this blog, they didn't help, this one helped me!

Oct 27, 2023 3:55 PM in response to scottschmidt

I am having the same issue except there are no other users on my wife's MacBook Air. We had deleted some of the old kids accounts so wondering if they are in some limbo state.

mfc22

Level 1

9 points

Nov 26, 2023 1:14 AM in response to JMG2

Good that someone found the solution, wonder if Apple is working on it!

Thanks very much! It was becoming an headache

Nov 27, 2023 11:54 AM in response to JMG2

I've tried all the suggested fixes and none have worked

Dec 15, 2023 2:34 PM in response to JMG2

Any new fixes - tried all these with no luck. Sonoma 14.2 and Time Machine

cbdilger

Level 1

4 points

Feb 4, 2024 9:34 AM in response to JMG2

Thanks for posting this — worked great.

Feb 17, 2024 6:39 AM in response to JMG2

Thank you! That worked for me.

Feb 17, 2024 6:41 AM in response to JMG2

Thank you! Logging out of Apple worked for me.

Oct 17, 2023 4:55 AM in response to JMG2

Not helpful to me. It is a very frustrating issue that Apple should resolve asap.

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Time Machine won't complete backups on Sonoma