Files app is freezing
My iPhone 13 Pro Max with iOS 16.6
i have pdf file freezes the file app since yesterday
iPhone 13 Pro Max, iOS 16
Question marked as
User profile for user:
Lee_ms
User level:
Community Specialist
Hi Mackmowafy,
Have you tried closing the app or restarting your iPhone? This can resolve minor software issues. If you've isolated the issue down to the file, you may need remove it in order to resolve the issue. You can try accessing the file through iCloud on a web browser to see if you have issues opening the file there and remove it if necessary. You can learn how to do that here: Access and manage your files in iCloud Drive
If things persist you can reach out for additional support here: Get Support
Take care.