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New iPhone 15 plus setup. WiFi not working

I just set up my new iPhone 15 Plus. I can see my home network. It shows connected but I do not have the wifi icon on the top right of my phone and I can’t connect to the internet. My wife’s new iPhone 15 Plus has the same problem too. My iPad has no problems connecting to the internet. So the problem is not my network; as far as I know….

iPhone 15 Plus, iOS 17

Posted on Sep 28, 2023 6:15 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 1, 2023 12:56 PM

Hi Maxximus15,


We'd like to share some suggestions to help. If you go into Settings and still show it not connecting, the best guidance to follow will be steps in If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support which appears to be the article you came from. If this was completed fully, your next steps are to contact Apple Support to further investigate this issue since it also appears on multiple devices.


Thanks for using Apple Support Communities.

3 replies
Question marked as Top-ranking reply

Oct 1, 2023 12:56 PM in response to Maxximus15

Hi Maxximus15,


We'd like to share some suggestions to help. If you go into Settings and still show it not connecting, the best guidance to follow will be steps in If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support which appears to be the article you came from. If this was completed fully, your next steps are to contact Apple Support to further investigate this issue since it also appears on multiple devices.


Thanks for using Apple Support Communities.

New iPhone 15 plus setup. WiFi not working

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