Update 17 blew out SIM & Cellular connection

I updated to ios 17 now my SIM card says failed and I have no cellular connection. SOS emergency calls only. Can’t even add a new cell connection. There is no Apple Store within 100 miles

iPhone 4s, iOS 9

Posted on Sep 28, 2023 6:36 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 1, 2023 12:49 PM

Hi there teresia226,


If you see a message that the SIM in your iPhone failed and it only shows SOS in the status bar for your cellular network connection, try working through all the suggestions in this support article to see if they resolve the issue for you: If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support


If this behavior persists, you'll want to reach out to Apple Support directly for further assistance. They're best-equipped to take a closer look at the issue and provide some additional guidance. This link will help you get started: Apple Support


Take care.


1 reply
Question marked as Top-ranking reply

Oct 1, 2023 12:49 PM in response to teresia226

Hi there teresia226,


If you see a message that the SIM in your iPhone failed and it only shows SOS in the status bar for your cellular network connection, try working through all the suggestions in this support article to see if they resolve the issue for you: If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support


If this behavior persists, you'll want to reach out to Apple Support directly for further assistance. They're best-equipped to take a closer look at the issue and provide some additional guidance. This link will help you get started: Apple Support


Take care.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Update 17 blew out SIM & Cellular connection

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.