Why can’t I see who is calling if I’m already on a call?
since updating my phone to the latest software I haven’t been able to see who is calling me while on another call.
iPhone 14 Pro Max, iOS 17
User profile for user:
Vilas_S
User level:
Community Specialist
Hello laqeasha,
Thank you for using Apple Support Communities. We'd like to help out. First, you want to make sure you have call waiting properly set up on your device by following the guidance listed here: Set up call forwarding and call waiting on iPhone - Apple Support
You can also try refreshing things by restarting your iPhone: Restart your iPhone - Apple Support
If your issue continues, please reach out to Apple Support. They might have to investigate this issue further with you. You can use this link to reach them: Get Support
Thank you for using Apple Support Communities.