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💡 Did you know?
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
Recently my airpods Pro transparency mode has stopped working because something has gotten into the airpods microphone making it unable to have the outside noise feed into my ear. If I were to get apple care right now for my Airpods, would it be "free" to go in and ask an expert at an Apple store for help and possibly repair or replace the Airpod?
Windows, Windows 10
parkkksss Said:
"Apple Care with damaged Air Pod Pro: Recently my airpods Pro transparency mode has stopped working because something has gotten into the airpods microphone making it unable to have the outside noise feed into my ear. If I were to get apple care right now for my Airpods, would it be 'free' to go in and ask an expert at an Apple store for help and possibly repair or replace the Airpod?"
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Get this Diagnosed by Apple:
There would be no cost to it. Thing is, I do not think they would look at it if you do not set up a Genius Bar Appointment at your local Apple Store. So, et one up, seeing where things can go from here.
parkkksss Said:
"Apple Care with damaged Air Pod Pro: Recently my airpods Pro transparency mode has stopped working because something has gotten into the airpods microphone making it unable to have the outside noise feed into my ear. If I were to get apple care right now for my Airpods, would it be 'free' to go in and ask an expert at an Apple store for help and possibly repair or replace the Airpod?"
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Get this Diagnosed by Apple:
There would be no cost to it. Thing is, I do not think they would look at it if you do not set up a Genius Bar Appointment at your local Apple Store. So, et one up, seeing where things can go from here.
I have set up a genius bar appointment for tomorrow. There should be no cost to it correct? Depending on the damage, will the repair or the need to get a completely new airpod for a replacement cost anything?
parkkksss Said:
"I have set up a genius bar appointment for tomorrow. There should be no cost to it correct? Depending on the damage, will the repair or the need to get a completely new airpod for a replacement cost anything?"
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Cost at a Genius Bar Appointment:
There would be no cost for the appointment. As for getting a replacement, there would be a charge, even if covered under AppleCare. However, if found to be fault, then don't expect a cost. Note that there are user-to-user forums and no one here on these forums has any say ib what Apple will or will not cost you. My 2017 MacBook Pro's screen went dead ll times, and, being so patient of a customer, I was granted a $2,500 USD upgrade. It was found to be a faulty device.
Thank you very much!
parkkksss Said:
"Thank you very much!"
You are most welcome.
Apple Care with damaged Air Pod Pro
