You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mojibake in Safari

My safari became unusable after updating to MacOS14 due to mojibake. All letters would show up in a really wield way!

I tried to change text encoding & clear Cache & check off all extensions & use privacy mode, but they don't help.

However, if I created a new Mac user in the system, everything is fine using that user profile. When I switch back to my normal user profile, the problem come back.

MacBook Pro 16″

Posted on Sep 28, 2023 9:52 PM

Reply
1 reply

Oct 1, 2023 1:29 PM in response to Aaron_Liuzz

Hello Aaron_Liuzz,


Testing in another user on the Mac was a good idea. The next way to isolate this behavior would be to test the issue out in safe mode: Use safe mode on your Mac Safe mode prevents certain software from loading as your Mac starts up. You can simply boot to safe mode and launch Safari to test out the issue there. You can also restart normally using the Apple menu > Restart to exit safe mode and test the issue again.


Let us know how it goes.


Take care.

Mojibake in Safari

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.