Updating Series 5 Watch

Why is it taking so long to complete the update on my series 5 watch? I am currently trying to get the watch set up with my phone, but you have to update it before it will connect. The estimated time for this update (10) is 2 days… which seems outrageous.

Posted on Sep 29, 2023 12:05 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 1, 2023 1:57 PM

Hi becca_753,


From the support article Update your Apple Watch:


"Get ready to update


Next, check these things:

  1. Make sure that your iPhone is updated to the latest version of iOS.
  2. Make sure that your Apple Watch is at least 50 percent charged.
  3. Make sure that your iPhone is connected to Wi-Fi.


Keep your iPhone near your Apple Watch throughout the update. It could take from several minutes to an hour for the update to complete, so you might want to update overnight or wait until you have time."


Ensure that your Apple Watch remains on the charger and is connected to Wi-Fi during the update process to allow it to complete. If your network is slower or has security measures which affect that connection it could take longer or not be possible to update. In such cases attempting to update on a different connection may be necessary.


Regards.

1 reply
Question marked as Top-ranking reply

Oct 1, 2023 1:57 PM in response to becca_753

Hi becca_753,


From the support article Update your Apple Watch:


"Get ready to update


Next, check these things:

  1. Make sure that your iPhone is updated to the latest version of iOS.
  2. Make sure that your Apple Watch is at least 50 percent charged.
  3. Make sure that your iPhone is connected to Wi-Fi.


Keep your iPhone near your Apple Watch throughout the update. It could take from several minutes to an hour for the update to complete, so you might want to update overnight or wait until you have time."


Ensure that your Apple Watch remains on the charger and is connected to Wi-Fi during the update process to allow it to complete. If your network is slower or has security measures which affect that connection it could take longer or not be possible to update. In such cases attempting to update on a different connection may be necessary.


Regards.

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Updating Series 5 Watch

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