Safari problems since Sonoma upgrade

Safari is unusable after waking since the Sonoma upgrade. As soon as I click on the browser the Beachball appears, mostly not spinning. This persists for a while then the normal Cursor appears. So I click again and the beachball appears again. Sometimes it settles down and sometimes I have to right click the Dock icon, which reads "Application not responding" and I have to Force Quit.

Context as follows: 2 tabs on YouTube open when the machine's lid is closed. It's returning these YouTube tabs to their proper state that seems to cause the issues. This has not happened on any previous version of macOS.

MBPro M1

Safari has 1Blocker and Adblock installed - this also hasn't been a problem before.

Posted on Sep 29, 2023 12:48 AM

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Posted on Dec 22, 2023 8:03 AM

Apple solved my Safari problem in Sonoma today. I do have a few suspect add-ons in my system, particularly Windscribe VPN, Little Snitch and Control D apps, so there is some question about where some specific resources were being affected in my OS. Ultimately though, throwing out a few files in some buried system folders helped my situation.

First, backup your Safari bookmarks if you don’t have one, then Quit Safari. Next, use Go to Folder (Go menu at Finder level), then type:

~/Library/Containers/Safari/Data/Library/Preferences/

and then hit Enter. Now, move these files to trash from that directory:

com.apple.safari.plist

com.apple.SafariBookmarksSyncAgent.plist

Now run Safari and see if that solved your issue. Mine is solved, let me know if this helped anyone or if I can answer any questions!

108 replies
Question marked as Top-ranking reply

Dec 22, 2023 8:03 AM in response to daveh909

Apple solved my Safari problem in Sonoma today. I do have a few suspect add-ons in my system, particularly Windscribe VPN, Little Snitch and Control D apps, so there is some question about where some specific resources were being affected in my OS. Ultimately though, throwing out a few files in some buried system folders helped my situation.

First, backup your Safari bookmarks if you don’t have one, then Quit Safari. Next, use Go to Folder (Go menu at Finder level), then type:

~/Library/Containers/Safari/Data/Library/Preferences/

and then hit Enter. Now, move these files to trash from that directory:

com.apple.safari.plist

com.apple.SafariBookmarksSyncAgent.plist

Now run Safari and see if that solved your issue. Mine is solved, let me know if this helped anyone or if I can answer any questions!

Oct 27, 2023 4:46 PM in response to daveh909

May not be Safari but additions to it. For example, I updated to 14.0 Sonoma then added LA Court Connect app to Safari. Safari went nuts but I did not know the reason. I took my computer to the Apple Genius Bar and they could not figure it out. I finally reinstalled everything from a 10/1/2023 backup and everything worked fine. I had a remote court appearance scheduled so I reinstalled LA Court Connect to my computer and Safari again went nuts and would not load. When I called Tech Support for LA Court Connect they stated: "LA Court Connect does not work with Sonoma". "Not work" is an understatement, it corrupts your entire system. I requested they (Los Angeles Court System) put a warning on the download. Unknown if they did.

Oct 1, 2023 2:04 PM in response to daveh909

Hello daveh909,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with Safari. Next, what we would recommend, is testing this issue in another user account. What we need to do, is log out of your current user. Log back in under another Standard or Administrator account and see if the same issue occurs there. This way we can tell if it is an issue with your user account, or if it is system wide: Add a user or group on Mac - Apple Support


We hope this helps.


Cheers!


Oct 30, 2023 9:20 PM in response to daveh909

After scouring the web for possible things on my iPad to get things to work since my MacBook Air wouldn’t connect trying one after another , I went through the WiFi configuration and renewed I think it was the DHCP and restarted Safari and it’s worked fine ever since. Since doing that, I’ve not had any more connection issues. That was the only thing that wasn’t working that I noticed. If there’s anything else I’ve not encountered it. Maybe I got lucky? IDK...but HEY it worked for me!

Oct 5, 2023 4:18 PM in response to daveh909

I'm having exactly the same problem. It seems to somehow affect the entire OS as well, I have pauses when typing etc unless I quit Safari first.


Chrome works perfectly. This sucks, I would like to use Safari but it's totally impossible atm in Sonoma.


I also have 1Blocker enabled, as well as 1Password. I have tried disabling all the 1Blocker and 1Password extensions but it makes no difference.

Oct 18, 2023 7:54 PM in response to K_Faith

k_Faith,

I can attest that with a completely different machine than dave909, with a completely reformatted drive, completely brand new OS install, completely new user account with nothing installed...

Safari is unusable.


it routinely locks up. and it locks up Other apps when it does. Safari is sucking down on a ridiculous amount of system resources, and producing nothing at all. No web pages, no feedback no responses at all to mouse input.


Something is dreadfully wrong with Safari

Oct 27, 2023 7:30 AM in response to daveh909

Sonoma 14.0 and 14.1 get bricked when adding the application "LA Court Connect". I called tech support for Los Angeles Superior Court and was informed that they were aware the LA Court Connect new download was not working with Sonoma but unaware it rendered Safari useless when installed. I have several hours into resolving this issue including a trip to the apple store. It was only upon reverting back to a backup that did not have LA Court Connect installed (Safari worked perfect) and then reinstalling LACC, that I discovered the issue. Hope this helps somebody avoid the grief I went through. Their may be other add on additions that disrupt Safari also. Use caution and backup before adding.

Nov 4, 2023 1:53 AM in response to Moggie37

"We must have a t-shirt with at least free shipping and laundry for cleaning the t-shirt :-)"

Apple has so far been unable to find solutions for these various problems with the Sonoma 14.0 update, let alone address the issues with Sonoma 14.1.

I finally decided to waste two days updating and reformatting my iMac. I then updated to Sonoma 14.1 and everything seems to be working normally.

What remains "bizarre" for me is that the upgrade of my Intel MacBook Pro worked perfectly with Sonoma 14.0. Of course, I didn't upgrade to Sonoma 14.1 to avoid another nightmare!

Browsing Mac forums in different countries, I found that Intel iMacs and Intel Mac minis, as well as some MacBooks with the M1 chip, were more frequently affected by this unsuccessful update.

Apple thanks you for doing less but better, and no one will complain about this return to the updates that made Apple's reputation in the past!

Apple support, where are you?




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Safari problems since Sonoma upgrade

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