Newsroom Updates

Level 1

37 points

Bluetooth crashes in MacOS Sonoma (M1 MacBook Pro)

I just upgraded to MacOS Sonoma. Now my bluetooth crashes every 15-45 minutes. Bluetooth turns off entirely (not just devices losing connection).

I already tried all the "bluetooth issues" troubleshooting I found online:

unpaired and repaired everything
deleted `/Library/Preferences/com.apple.bluetooth.plist`
reset bluetooth module with `sudo pkill bluetoothd`
restart computer
turn off wifi

Nothing has worked.

Now I notice a few Crash Reports in the Console app.

Note this does NOT represent all the times bluetooth has turned off (like I said, it probably every 15-45min), but I wonder if maybe it can provide some clues.

Any advice on how to proceed?

Attached is the full copy from the most recent crash report:

Crash report

MacBook Pro 14″, macOS 14.0

Posted on Sep 29, 2023 7:29 AM

Best reply

watzlav

Level 1

7 points

Posted on Nov 6, 2023 1:08 AM

I chatted with Apple and they are aware of the issue. However, it would give the issue a higher priority if more people got in touch and notified them they have the same problem.

I also noticed that with macOS 14.0 devices would auto-reconnect after BT crashed, but with macOS 14.1 devices do no longer automatically re-connect and I often have to power-cycle my keyboard and mouse to get them to connect again.

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182 replies

chdsl

Level 2

372 points

Nov 15, 2023 3:05 PM in response to hotplug

hotplug wrote:

Still you are the ones, who can't get their Bluetooth devices to stay connected, or assumed to be so, with their newer Macs.😏

watzlav

Level 1

7 points

Nov 16, 2023 1:41 AM in response to chdsl

HomePods use WiFI, not Bluetooth.

hotplug

Level 1

17 points

Nov 16, 2023 1:46 AM in response to watzlav

I agree 100%, thanks for your comment👍🏻👌🏻

hotplug

Level 1

17 points

Nov 16, 2023 2:05 AM in response to chdsl

Please. Could you go and distribute your prose elsewhere? THANKS

*Next step: Bloody box

hotplug

Level 1

17 points

Nov 16, 2023 3:56 AM in response to Mann

Don't follow the trolls, even small ones without imagination and skills

hotplug

Level 1

17 points

Nov 16, 2023 4:28 AM in response to chdsl

Hey Guy who are u?? A Troll? A Clown?

please if u want to help STOP😂😂😂😂

Dec 12, 2023 5:58 AM in response to watzlav

Did anyone have this problem after updating to 14.2? So far no problems, let's keep fingers crossed 🤞

Jan 29, 2024 1:24 AM in response to javi_space

merci Javi j'ai suivi ta procédure, et j'ai récupéré le bluetooth. Durée de la manip 5min. Dans mes bras, mon sauveur

Feb 27, 2024 5:17 AM in response to ptrond

for me it helped but only for some time

Apr 1, 2024 8:50 AM in response to _bhb

So update iOS 14 how do I do that

Apr 15, 2024 7:10 AM in response to watzlav

totally agree, I have all apple hardware. the blue is sending the keyboard and mouse to sleep in clamshell mode for me. VERY ANNOYING!

watzlav

Level 1

7 points

May 6, 2024 1:20 PM in response to TechAppleFanatic

Can confirm this. I’ve switched to using it via USB instead of Bluetooth, but I have no crashes when using an Apple Keyboard. I prefer the Keychron keyboard though, so I’ll just use it via USB now.

May 6, 2024 1:42 PM in response to TechAppleFanatic

I'm also using a Keychron keyboard. Have switched it to cable mode, let's see if that fixes the issue.

May 13, 2024 1:12 PM in response to _bhb

Just want to update on what other people have been saying. Plugging my keychron keyboard in via USB fixed the problem for me.

yoyo837

Level 1

20 points

May 16, 2024 3:48 PM in response to watzlav

No, Apple keyboard also crashed

Bluetooth crashes in MacOS Sonoma (M1 MacBook Pro)