Bluetooth crashes in MacOS Sonoma (M1 MacBook Pro)

I just upgraded to MacOS Sonoma. Now my bluetooth crashes every 15-45 minutes. Bluetooth turns off entirely (not just devices losing connection).


I already tried all the "bluetooth issues" troubleshooting I found online:

  • unpaired and repaired everything
  • deleted `/Library/Preferences/com.apple.bluetooth.plist`
  • reset bluetooth module with `sudo pkill bluetoothd`
  • restart computer
  • turn off wifi

Nothing has worked.


Now I notice a few Crash Reports in the Console app.


Note this does NOT represent all the times bluetooth has turned off (like I said, it probably every 15-45min), but I wonder if maybe it can provide some clues.


Any advice on how to proceed?


Attached is the full copy from the most recent crash report:


MacBook Pro 14″, macOS 14.0

Posted on Sep 29, 2023 7:29 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 3, 2023 6:28 AM

Adding my journey to the log here:


Short Story: Wipe the entire drive and reinstall/downgrade to Mac OS 13 Ventura.


Long Story: Like many others here, my Bluetooth has been cutting in and out since upgrading to Sonoma. For me, it was happening several times a day. My Mac is an M1 Macbook Pro, and the connected Bluetooth devices are a Magic Trackpad, AirPods (seldom connected), and Keychron Q1 Pro. Here's a list of things I tried that haven't worked:


  • spoke with Apple support several times, including capturing and sending extensive logs to them - no dice
  • tried the Onyx approach listed in this thread - no dice
  • ran diagnostics - no issues detected
  • reinstall Mac OS 14 Sonoma without wiping entire drive - no dice
  • reinstall Mac OS 14 Sonoma with wiping entire drive - no dice
  • reinstall/downgrade to Mac OS 13 Ventura with wiping entire drive - success!


Bluetooth has been stable now for several days. At first it wanted to detect my keyboard a few times (more than was needed), but that's since disappeared. I'll be waiting at least several months before testing out Sonoma again on a different drive. Rough stuff.


Note - after running diagnostics I tried downgrading to Mac OS 13 Ventura, but wasn't possible without wiping the drive, as the installer refused to do so. That's when I worked through each of the above 'reinstall' steps.


Edit - I have also tried upgrading to the latest 14.x.x versions - no dice

184 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Bluetooth crashes in MacOS Sonoma (M1 MacBook Pro)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.