I keep getting a notification of a declined payment
I keep getting a notification of a declined payment but I have no idea what this payment would have been for…is it legit or a fraud?
[Re-Titled by Moderator]
iPhone 8 Plus, iOS 16
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I keep getting a notification of a declined payment but I have no idea what this payment would have been for…is it legit or a fraud?
[Re-Titled by Moderator]
iPhone 8 Plus, iOS 16
Your are not asking Apple here but rather other end users. We cannot access Apple's records to check anything on your behalf. There is a way you can check it yourself. Start here:
If you see 'apple.com/bill' on your billing statement - Apple Support
The most important part of that article is "View your purchase history." If Apple does NOT show a record of the charges in your history, it is very possible that scammers have gained access to your credit card or bank number and are pretending to be Apple. It happened to us.
If that is the case, only your CARD ISSUER or BANK can remedy it.
Your are not asking Apple here but rather other end users. We cannot access Apple's records to check anything on your behalf. There is a way you can check it yourself. Start here:
If you see 'apple.com/bill' on your billing statement - Apple Support
The most important part of that article is "View your purchase history." If Apple does NOT show a record of the charges in your history, it is very possible that scammers have gained access to your credit card or bank number and are pretending to be Apple. It happened to us.
If that is the case, only your CARD ISSUER or BANK can remedy it.
If your payment method is declined in the App Store or iTunes Store, see ->
If your payment method is declined in the App Store or iTunes Store - Apple Support
⤵️
How to complete your purchase if a payment failed or was declined
If you still can't make a purchase
See the following Apple articles:
Payment methods you can use with your Apple ID
Payment methods you can use with your Apple ID – Apple Support (UK)
fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.
What you can buy with your Apple Gift Card or Apple Account balance
What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)
⤵️
If you need to change or update your Apple ID payment method
If you need to change or update your Apple ID payment method - Apple Support
Add a payment method to your Apple ID -> Add a payment method to your Apple ID – Apple Support (UK)
Add money to your Apple Account balance -> Add money to your Apple Account balance - Apple Support
If you have a valid payment method on file, instead of buying or order an App Store & iTunes gift card, you can Add money to your Apple Account balance anytime, no gift card needed, see -> Apple Gift Card - Apple (UK)
If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.
I keep getting a notification of a declined payment