Received email supposedly from iTunes that they need my payment info for my iCloud account. Nothing has changed so I have no idea why they would need this. All my other Apple apps etc have been paid with the same credit card info and no issues.
How do I know if this is a scam?
iPhone 12 Pro Max, iOS 16
Hello Mimijj,
Thanks for asking the Apple Support Communities about an email.
Check if it's a real email from Apple: Identify legitimate emails from the App Store or iTunes Store - Apple Support
It's likely phishing: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
Whatever you do, do not click links from the email. Open your account in Settings on a device, or check your subscription is still valid: Manage App Store purchases, subscriptions, settings, and restrictions on iPad - Apple Support
Sometimes your payment has issues, like the card expired, check: Manage App Store purchases, subscriptions, settings, and restrictions on iPad - Apple Support
It might be as simple as adding a new card or the updated expiration to fix this. Thanks.
Hello Mimijj,
Thanks for asking the Apple Support Communities about an email.
Check if it's a real email from Apple: Identify legitimate emails from the App Store or iTunes Store - Apple Support
It's likely phishing: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
Whatever you do, do not click links from the email. Open your account in Settings on a device, or check your subscription is still valid: Manage App Store purchases, subscriptions, settings, and restrictions on iPad - Apple Support
Sometimes your payment has issues, like the card expired, check: Manage App Store purchases, subscriptions, settings, and restrictions on iPad - Apple Support
It might be as simple as adding a new card or the updated expiration to fix this. Thanks.
Why is iTunes suddenly asking for my payment info for my iCloud account
