I lost my AirPods

Dear Apple Store Team,


I hope this note finds you well. I am reaching out regarding a pair of lost Apple headphones, and I am hoping you might be able to assist in locating them.


I have lost my headphones recently, and through the Find My app, it appears that they are located in an apartment. I understand the paramount importance Apple places on user privacy and data protection. However, I am at a loss and would greatly appreciate any assistance or suggestions you can provide to help recover my property without violating any privacy norms or policies.


I do not seek access to personal information without consent, but if there is a way to contact the device connected to my lost headphones or any other approach that could aid in the recovery, it would be highly appreciated. Perhaps you could send a message or notification to the connected device, informing them of the situation and providing my contact information for them to get in touch, should they choose to do so.


I sincerely hope we can find a resolution that respects user privacy and also aids in the recovery of my lost item. Thank you very much for your attention to this matter, and I look forward to hearing back from you at your earliest convenience.


Warm regards,


[Rarenco]

[+37****169]


[Edited by Moderator]

iPhone 11, iOS 16

Posted on Sep 29, 2023 11:23 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 29, 2023 7:53 PM

Two things:


  1. This is an Apple-product user-to-user forum. Apple representatives, may or may not respond to posts here.
  2. You didn't provide us with which exact "headphones" you have that was lost/stolen.


Assuming that they are one of the Apple products, AirPods, AirPods Pro, or AirPods Max, they all are designed to work with the Apple Find My Network in order for you to locate them. It appears that this is already something that you were successful doing so.


As far as retrieving them, this is where (as rasmee209 has already mentioned) Apple does not get involved in. The Find My process does allow you to mark the device as lost and provide limited information (your phone number and/or your email address) to let the Finder contact you. Of course, you can elect to provide neither.


Regardless, the Finder will not be able to use these AirPods because they would still be associated to your Apple ID ... unless you removed them.


The bottom line is that no one here is going to offer you any suggestions on what you should, or should not do, to recover these headphones. You would have to weigh the risks vs. the rewards of getting them back. You can also decide, whether or not, you want to get your local law enforcement agency involved.

4 replies
Question marked as Top-ranking reply

Sep 29, 2023 7:53 PM in response to RarencoVladislav

Two things:


  1. This is an Apple-product user-to-user forum. Apple representatives, may or may not respond to posts here.
  2. You didn't provide us with which exact "headphones" you have that was lost/stolen.


Assuming that they are one of the Apple products, AirPods, AirPods Pro, or AirPods Max, they all are designed to work with the Apple Find My Network in order for you to locate them. It appears that this is already something that you were successful doing so.


As far as retrieving them, this is where (as rasmee209 has already mentioned) Apple does not get involved in. The Find My process does allow you to mark the device as lost and provide limited information (your phone number and/or your email address) to let the Finder contact you. Of course, you can elect to provide neither.


Regardless, the Finder will not be able to use these AirPods because they would still be associated to your Apple ID ... unless you removed them.


The bottom line is that no one here is going to offer you any suggestions on what you should, or should not do, to recover these headphones. You would have to weigh the risks vs. the rewards of getting them back. You can also decide, whether or not, you want to get your local law enforcement agency involved.

Sep 29, 2023 11:32 AM in response to RarencoVladislav

RarencoVladislav wrote:

Dear Apple Store Team,

I hope this note finds you well. I am reaching out regarding a pair of lost Apple headphones, and I am hoping you might be able to assist in locating them.

I have lost my headphones recently, and through the Find My app, it appears that they are located in an apartment. I understand the paramount importance Apple places on user privacy and data protection. However, I am at a loss and would greatly appreciate any assistance or suggestions you can provide to help recover my property without violating any privacy norms or policies.

I do not seek access to personal information without consent, but if there is a way to contact the device connected to my lost headphones or any other approach that could aid in the recovery, it would be highly appreciated. Perhaps you could send a message or notification to the connected device, informing them of the situation and providing my contact information for them to get in touch, should they choose to do so.

I sincerely hope we can find a resolution that respects user privacy and also aids in the recovery of my lost item. Thank you very much for your attention to this matter, and I look forward to hearing back from you at your earliest convenience.

Warm regards,

[Rarenco Vladislav]
]

Sorry Apple doesn't get involved with lsot or stolen properties, contact your local authority for help.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I lost my AirPods

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