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I purchased a new 15" MacBook Air on Sept 7th, at the Chestnut store in SF, CA.
I began the process to using it, giving a password to open the computer, but didn't complete the process....
Weeks later, when I returned to opened it, it would not accept the password I remember giving to it......
It seems I am locked out of my computer.....
What is the fastest procedure. To go back to the store?
PeterwilsonNZ wrote:
I purchased a new 15" MacBook Air on Sept 7th, at the Chestnut store in SF, CA.
I began the process to using it, giving a password to open the computer, but didn't complete the process....
Weeks later, when I returned to opened it, it would not accept the password I remember giving to it......
It seems I am locked out of my computer.....
What is the fastest procedure. To go back to the store?
follow steps here https://support.apple.com/en-us/HT202860
PeterwilsonNZ wrote:
I purchased a new 15" MacBook Air on Sept 7th, at the Chestnut store in SF, CA.
I began the process to using it, giving a password to open the computer, but didn't complete the process....
Weeks later, when I returned to opened it, it would not accept the password I remember giving to it......
It seems I am locked out of my computer.....
What is the fastest procedure. To go back to the store?
follow steps here https://support.apple.com/en-us/HT202860
I have forgotten my password to open my new Mac Air computer
