Answering calls
When I receive a call it seems like my phone automatically answers but doesn’t ring so I know I have a call. Where do I go to correct this problem
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User profile for user:
MVegas21
User level:
Community Specialist
Hi Sparksdi1,
We may need a few more details to provide the most accurate steps to help. In the meantime, here are some steps that may be useful. Start by checking your phone settings to make sure Do Not Disturb isn't on, that the phone numbers aren't blocked, and that Silence Unknown Callers isn't enabled. You can find all of this and other information here: If you can't make or receive calls on your iPhone
Check your iPhone settings
1. Turn Airplane Mode on and off. Go to Settings and turn on Airplane Mode, wait five seconds, then turn it off.
2. Check Do Not Disturb. Go to Settings > Focus > Do Not Disturb and make sure it's off. Learn how to use Focus on your iPhone or iPad.
3. Check for any blocked phone numbers. Go to Settings > Phone > Blocked Contacts.
4. Check Call Forwarding. Go to Settings > Phone > Call Forwarding and make sure it's off.
5. Check Silence Unknown Callers. Go to Settings > Phone > Silence Unknown Callers. If the setting is on, a caller must be listed in your Contacts or Recents. Or they must have shared their number in Mail or sent you a message using that number in order for their call to go through. Add their number to Contacts to ensure the phone rings. Calls from some third-party apps might not go through.
If you need more help, reply with the answers to these questions:
- When you say your phone automatically answers, what exactly is happening? Are the calls going straight to voicemail or something else?
- Do you get a notification of a missed call?
- Does this happen with one caller or multiple?
Regards.