New iPhone 13 software update - stuck on install now

i bought an iPhone 13, and tried to transfer my data from old iPhone however it’s been stuck on software update. The screen is frozen only the circle spinning. I can’t cancel update. What do I do?



Posted on Sep 29, 2023 3:38 PM

Reply
1 reply

Oct 2, 2023 8:54 AM in response to Karit1968

Hello Karit1968 and welcome to Apple Support Communities,

If we understand your post correctly, you were attempting to update your iPhone and it is now is stuck on a spinning circle. We’d like to help.


The steps in this article can help:


If your iPhone or iPad won't update - Apple Support


Let us know if that resolves this issue for you.


Thanks for using the Apple Support Communities.



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New iPhone 13 software update - stuck on install now

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