apple music cannot connect
My Apple Music says error cannot connect and I no longer see my saved playlists im under shared family Apple Music
iPhone 14 Pro Max, iOS 17
User profile for user:
Sparks0829
User level:
Community Specialist
Hi there EmiN9,
You'll want to start by making sure your iPhone is updated to the latest version of iOS 17, which is iOS 17.0.2. If needed, learn how to update here: Update your iPhone or iPad - Apple Support
Next, connect to a reliable Wi-Fi network with good signal strength and try accessing Apple Music again. If you're already connected to a known good network, try a different Wi-Fi network to see if that resolves the issue for you.
If this behavior persists, you'll want to reach out to Apple Support directly for further assistance. They're best-equipped to take a closer look at the issue and provide some additional guidance. This link will help you get started: Apple Support
Take care.