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iPad requires hard start after charging

This is a replacement IPad because my previous one did the same thing this one is doing. Every time I plug it in to charge I have to do a hard restart to get it to turn on. I took it back to Best Buy and told them what was going on. All they did this time was a hard restart. Basically said there was nothing they could do! Apple, fix this issue! There are multiple threads regarding this same problem. This should not be happening.

Posted on Sep 29, 2023 9:42 PM

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Question marked as Top-ranking reply

Posted on Sep 29, 2023 10:00 PM

cdeniseb Said:

"iPad requires hard start after charging: This is a replacement IPad because my previous one did the same thing this one is doing. [...]Apple, fix this issue! There are multiple threads regarding this same problem. This should not be happening."

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When did this all begin? After Installing an update, perhaps? If so, it is likely a big in the update.


Troubleshooting iPad Charge:


A. Start Here: If your iPad won't Charge - Apple Support


B. Which Cables to Use: iPad Accessories - Power & Cables Power & Cables - Apple


C. Try what is on these Links:


D. Use an Apple Brand Cable:

Do not use a third party cable - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple).


E. About Battery Health:

Apple doesn't have Battery Health on an iPad. But, for note, Apple recommends that you get a new battery on an iPhone once its Battery Health reaches 80%.


F. A Faulty Device?:

So, is this covered under warranty? Note that this comes with a one-year, out-of-the-box, limited-warranty. So, set up a Genius Bar Appointment, asking them if this a faulty device.

1 reply
Question marked as Top-ranking reply

Sep 29, 2023 10:00 PM in response to cdeniseb

cdeniseb Said:

"iPad requires hard start after charging: This is a replacement IPad because my previous one did the same thing this one is doing. [...]Apple, fix this issue! There are multiple threads regarding this same problem. This should not be happening."

-------


When did this all begin? After Installing an update, perhaps? If so, it is likely a big in the update.


Troubleshooting iPad Charge:


A. Start Here: If your iPad won't Charge - Apple Support


B. Which Cables to Use: iPad Accessories - Power & Cables Power & Cables - Apple


C. Try what is on these Links:


D. Use an Apple Brand Cable:

Do not use a third party cable - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple).


E. About Battery Health:

Apple doesn't have Battery Health on an iPad. But, for note, Apple recommends that you get a new battery on an iPhone once its Battery Health reaches 80%.


F. A Faulty Device?:

So, is this covered under warranty? Note that this comes with a one-year, out-of-the-box, limited-warranty. So, set up a Genius Bar Appointment, asking them if this a faulty device.

iPad requires hard start after charging

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