My iCloud purchase has failed
Hi team, on last Thursday I have purchased iCloud but it’s saying purchases failed. But the amount was deducted from my end. Please get back.
[Edited by Moderator]
iPhone 12 mini, iOS 16
Question marked as
dattatri81 Did:
"My iCloud purchase has failed: Hi team, on last Thursday I have purchased iCloud but it’s saying purchases failed. But the amount was deducted from my end. Please get back."
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Thank you for the screenshot.
For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
- Contact Us - Choose Locations
- Proceed from there, as necessary
- Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)