Transfer data to new phone

Software update will not load when transferring data to new phone, just spins say I am not connect to network, when I am.


iPhone 6, iOS 12

Posted on Sep 29, 2023 11:38 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 29, 2023 11:54 PM

smadams2 Said:

"I am using quick start. It gets to the software update and freezes, will not update the new phone."

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Update the iPhone, then Perform Another Transfer:


A. Update Using a Computer:

Have a Computer Handy? If so, try using a computer to update. Go here: Update your iPhone Using a Computer - User Tip. If any updates are available, they will install, sure enough. If WiFi will not work, then try using Ethernet. If you have no Ethernet post, then his is the adapter to use: The Belkin USB-C to Gigabit Ethernet Adapter - Apple


B. Update Using Cellular:

Read my User Tip for More on this: Use an iPhone 12 or later, that is using 5G, in order to update over Cellular - User Tip

3 replies
Question marked as Top-ranking reply

Sep 29, 2023 11:54 PM in response to smadams2

smadams2 Said:

"I am using quick start. It gets to the software update and freezes, will not update the new phone."

-------


Update the iPhone, then Perform Another Transfer:


A. Update Using a Computer:

Have a Computer Handy? If so, try using a computer to update. Go here: Update your iPhone Using a Computer - User Tip. If any updates are available, they will install, sure enough. If WiFi will not work, then try using Ethernet. If you have no Ethernet post, then his is the adapter to use: The Belkin USB-C to Gigabit Ethernet Adapter - Apple


B. Update Using Cellular:

Read my User Tip for More on this: Use an iPhone 12 or later, that is using 5G, in order to update over Cellular - User Tip

Sep 29, 2023 11:40 PM in response to smadams2

smadams2 Said:

"Transfer data to new phone: Software update will not load when transferring data to new phone, just spins say I am not connect to network, when I am."

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Transferring to a New iPhone:

Use Quick Start. If you a transferring to a new iPhone, then this is the link to use: Use Quick Start to Transfer Data to a new iPhone, iPad, or iPod touch - Apple Support. Use Quick Start to transfer data. If you have iOS16, then the iOS cannot be downgraded.

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Transfer data to new phone

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