HomeKit Home Wrong Location

This morning my HomeKit ecosystem completely broke, all the automations went crazy and I didn't understand why. I then understood why: Apple's "Home" app shows the WRONG home address.

So, suddenly, without sense.


The home location in the contacts card is correct, the home location in Maps is correct.

On the Home app it is wrong and there is no way to change it manually (absurd). I restarted all the devices (aTV, Homepods, iPhones, etc...) and logged out-login on iCloud everywhere.

Why does this happen? how can it be solved? Is it possible that you can't enter the address saved in your Maps favorites on the Home app?


Two things: I've already tried all the wizards and I have no intention of deleting my home from the Home app, I've paired more than 50 devices over the years and I feel sick just thinking about it.


Posted on Sep 30, 2023 1:00 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 26, 2023 4:56 PM

Ok so this is that pretty common issue people are having with where HomeKit thinks there home is, showing it in an incorrect spot.


It seems this has been a problem for people for a while but only showed up for me in the last day with iOS 17.1. When I check a home automation that uses location is set my home location about 500m away even though its correct in contacts.


I found a fix for now:

Privacy > location > system > significant locations Clear history. Reboot phone. Go back to Home and open automations that use your home locations and check where it thinks home is, mine fixed itself.


BUT! Now thats its fixed I restarted the Home Hub that was being used, and it switched to another Home Hub in my house. As soon as it did it thinks I'm not home again so something to do with the address storing on the home hub too. Did the fix above again and it worked again.

Similar questions

86 replies

Oct 26, 2023 8:26 AM in response to DearSamaritan

Same problem here. When i change the private address in my contact card it actually uses that location also for homekit automation. But after a few days it breaks again. Seems like something is interfering with the contact card and pushing a wrong location into the home app. also, i've noticed the wrong location is somewhere in the middle of nowhere and not always at the same spot.

Oct 31, 2023 9:01 PM in response to DearSamaritan

I have the same issue. It reset my home location to 2 miles down the road from my home. Before driving home I changed my home address in my contacts to be associated with school and not home. I drove home and then reset my home address to be labeled home and it was fixed. This will be my third attempt at fixing this in different ways. Additionally for some reason my wife cannot be invited to this home or any home at the moment. Can someone let me know if there is a fix for this. I am in desperate need of being able to invite my side back to be an owner of the home and it always gives the error “cannot complete this operation”. It’s becoming infuriating.

Nov 2, 2023 1:01 AM in response to DearSamaritan

Had it happen again this morning. When I went to bed everything was still fine, and at 5am I was woken up by a flurry of notifcations because the home location had shifted about 600 meters north and i wasn't "at home" anymore.

I don't understand how it gets to that place, I don't even pass near there regularly.

This time resetting significant locations on my phone and restarting didn't fix it, i also had to do the same on my ipad and reboot the home hubs. It's so annoying

Dec 3, 2023 2:50 PM in response to DearSamaritan

What a clusterf**k! I just upgraded to iOS 17.1.2 and my location based automation stopped working. Never had an issue before, but as stated in this thread, HomeKit thinks my house is about 300 ft from where it actually is and nothing seems to fix it.


Fortunately, I only had a simple automation that triggers my Arrive Home scene and I only had it set up for when I arrive home, so I changed it to a personal automation for now.

Jan 16, 2024 9:33 AM in response to DearSamaritan

I deleted the home app to be safe. the only thing is that to do this you have to delete the homepods and consequently all the automations linked to them. I read that before the transition to the new architecture the homekit information was saved inside the device, but now everything is saved in the cloud, in fact the automations and accessories have not been deleted. This data conflict could also be creating the problem

Apr 9, 2024 5:14 AM in response to DearSamaritan

Same problem here, with a slightly different wrinkle. I have two homes, 400 miles apart. With the "upgrade" to iOS 17, the Home app on my iPhone always thinks it's at the northern home location. The only way to get Home to use the southern home location is to set it in the Home app menu. And once set in the Home app, and I do anything else with the iPhone, the next time I go to the Home app, the location has reverted back to the northern home location.


The upshot of this? I have to manually set the home location in the Home app while at the southern location before I try to use Siri to do any Home command, like turn on a light. If I don't, it will execute that command at the northern home. And since I'm not there, I end up turning on lights or the furnace and not noticing that they are on! So it's not just an inconvenience, it's down right dangerous.


FWIW, the iPhone is running 17.4.1, and each home has an AppleTV 4 running HomeKit with the latest TvOS update.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

HomeKit Home Wrong Location

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.