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Cannot restore backup message

Trying to setup a new ipad and after 12 hours i turned it off. Now i get the message cannot restore backup


iPad Air 3, iPadOS 16

Posted on Sep 30, 2023 3:27 AM

Reply
1 reply

Oct 2, 2023 11:11 AM in response to nancyfromstatesville

Hello nancyfromstatesville,


Does the error message contain any additional details about why the backup cannot be restored? This can help us target specific troubleshooting steps.


Sometimes a new device needs to be updated before a backup can be restored: Restore an iPhone, iPad, or iPod touch that needs a newer version of iOS or iPadOS - Apple Support


If software isn't the issue try these steps: If restore from iCloud backup failed - Apple Support


  1. "Try to restore your backup on another network.
  2. If you have another backup available, try to restore using that backup. Learn how to locate backups
  3. If you still need help, archive important data then contact Apple Support."


Cheers!

Cannot restore backup message

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