Apple sold me an old Mac....

Question

Dravot Author

Level 1

11 points

Apple sold me an old Mac....

Please help....

I have just purchased a new MacBook Air M2 direct from Apple.

During the set-up process I noticed in 'About my Mac' it states the the unit is a 2022 model.

I was confused as I purchased this in September 2023....

I contacted support, they said that they no longer assign units an 'early', 'mid' and 'late' to the year and that the 2022 means the year of the launch....

This really does not sit well with me and I find it hard to believe.

Can anyone confirm whether this is true?

Please help.

Many thanks.

MacBook Air (M2, 2022)

Posted on Sep 30, 2023 4:49 AM

Answer 1

Top-ranking reply

ku4hx

Level 7

23,958 points

Sep 30, 2023 4:53 AM in response to Dravot

You've not been sold and "old" Mac. Apple sold you the newest version of what you ordered that was in stock but manufactured earlier.

If the process doesn't sit well with you, return it for a full refund and buy the computer that makes you happy.

Here's the return policy: Returns & Refunds - Shopping Help - Apple

Answer 2

stedman1

Level 10

268,198 points

Sep 30, 2023 4:52 AM in response to Dravot

If you purchased the 13” MacBook Air, it will be a 2022 model, released in July 2022. There is no 2023 version of the 13” MacBook Air.

Answer 3

John Galt

Level 10

162,816 points

Sep 30, 2023 5:16 AM in response to Dravot

Apple Support is correct. The last "early" model year MacBook Air was discontinued over five years ago. If yours is a 13" model it is the newest 13" model.

Apple sold me an old Mac....

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