How to get refund on a game from App Store

Didn’t get what I was supposed to get from a game


[Re-Titled by Moderator]

iPhone 8, iOS 13

Posted on Sep 30, 2023 10:54 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 30, 2023 10:58 AM

Hello ~ Have you asked for a refund? Click on below…


Request a refund for apps or content that you bought from Apple - Apple Support


Post back if needed.


~Katana-San~

4 replies

Sep 30, 2023 10:57 AM in response to LTHat

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.


Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

Some purchases are final.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to get refund on a game from App Store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.