Multiple iCloud Accounts not able to put on iPhone 15 Pro

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Level 1

4 points

Multiple iCloud Accounts not able to put on iPhone 15 Pro

Anyone else having the issue where you can't add any further iCloud accounts to the mail app. I have my main email account that I use and set my phone up with however I have one each for my kids and have their email accounts on my phone to keep an eye on them. Before this was never an issue but now when I type the password in it just gets stuck on the signing in page. I have tried re-setting passwords, rebooting phone to factory reset of the device. I can access accounts on appleid.

Posted on Sep 30, 2023 11:49 AM

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Answer 1

destiny241

Community Specialist

Oct 2, 2023 2:07 PM in response to MattPound

Hello MattPound,

It sounds like you've taken a lot of steps to try and solve this issue with adding iCloud email accounts to your new iPhone 15 Pro. Make sure you're using these related steps: Set up iCloud Mail on all your devices

You can attempt to set up another email account type. For example, you can attempt to add a Gmail or Yahoo account to see if they can be added successfully: Add an email account to your iPhone, iPad, or iPod touch

If they can be added without any problems and this only occurs with the iCloud accounts, then it would be best to contact Apple Support directly: Get Support They would need to take it from here.

Take care.

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Answer 2

MattPound Author

Level 1

4 points

Oct 8, 2023 1:07 PM in response to destiny241

I think I have found the issue. After spending nearly 2 hours with someone from Apple on the phone and after a full software install too the problem still happens. I believe Apple have now restricted the amount of iCloud accounts you can have access too. I can get to 3 accounts before it won’t allow me to add anymore. Factory reset and again up to 3 then an issue. Has anyone else on a iPhone 15 series got more than 3 iCloud accounts added.

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Answer 3

Nov 13, 2023 1:29 PM in response to MattPound

It happened to me too in my gmail app. I have my own personal email and I add my two boys school emails and I have no problem before now only 1 I can add and everytime I log in with my other son’s school email it seems it sync to his brother email. I did everything even resetting it too and uninstalled my gmail and their google classroom but I cannot add him into my gmail and google classroom. Any help/advise here please I really need help.

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Multiple iCloud Accounts not able to put on iPhone 15 Pro

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