I have a 14 Pro Max and I updated to ios17 last week. Ever since the update, I don’t get text notification sounds unless I turn the banners on. Before 17, I had no alerts for texts, but I was able to hear the sound. Is there any way around this without having to have a banner, etc?
iPhone 12, iOS 16
My father was having this issue and it seems to be directly connected to his Apple Watch. Turning his Apple Watch OFF or turning on a Focus mode (Do Not Disturb), the chime for a new text would 100% go through to his phone when locked. Whenever I turned the Apple Watch back on, or had no Focus mode on it, the phone would not chime for a new text, only the watch would.
Looks like something Apple will have to ultimately fix, but I hope this helps some of you in the meanwhile!
My father was having this issue and it seems to be directly connected to his Apple Watch. Turning his Apple Watch OFF or turning on a Focus mode (Do Not Disturb), the chime for a new text would 100% go through to his phone when locked. Whenever I turned the Apple Watch back on, or had no Focus mode on it, the phone would not chime for a new text, only the watch would.
Looks like something Apple will have to ultimately fix, but I hope this helps some of you in the meanwhile!
This actually resolved with 17.1 which completely surprised me. I hope your issue is resolved!
Hey kellyfromjersey,
Let's try restarting your device to see if it helps: Restart your iPhone
Restarting the device can help resolve a lot of unknown issues. Also, try toggling the notification settings by disabling specific notifications and then enabling them again.
Let us know how it goes!
Best regards.
Hi kellyfromjersey,
Thanks for following up. To make sure you've covered everything, double-check this to make sure they're not muted: Use notifications on your iPhone or iPad - Apple Support
"Manage notifications
To manage your notifications from the Lock Screen or Notification Center:
You can also tap View Settings to change your alert styles or alert settings for a specific app."
If everything checks out there, use this link to reach us directly: Get Support
Best wishes.
Hey kellyfromjersey,
Thank you for using the Apple Support Community. Due to the nature of your issue, you may find more information by contacting Apple Support directly using the link below.
Take care.
Since the iOS 17 update, mine are a very, very low ding for all of my app notifications, so I’m missing them especially on my security camera alerts. My phone volume for notifications is completely up. Please change this back to the original or allow us to change them. Security alerts on a very silent ding is not helping me or anyone else having this matter.
I’m having the exact same issue on my iPhone 13 Pro Max and is ios17. Never had this issue before
I’m not getting text alerts either and I’ve tried everything. Restarting the phone turning on and off my notifications nothing‘s working with update 17.1.1 any advice would be greatly appreciated. Thank you.
They changed it back in the prior update, but now it has been changed once again to a different sound that once again, is hard to hear. Apple, please stop changing this notification, or give us access to change it ourselves. Mine are for our security cameras, and I would appreciate it if they would take it back to the original notification. 😡
Hi! Thank you for your response but I’ve restarted the phone several times and also toggled the notification and I’m still not able to hear text notifications unless the banner is on.
Hello, thank you again but I have double checked that as well. I also just reset all settings and the same issue is occurring. It’s extremely frustrating at this point.
I'm updating now, thanks! I missed there was an update. My phone didn't notify me. I should have checked when my watch had an update.
I am having the same issue after updating to 17.1.1. I Have an iPhone 12 Pro
Me too
latest update shut off my alerts. No sound for Text what so ever. 🤬🤬🤬🤬
No text sound notifications after upgrade to ios17
