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iPad 7th generation touchscreen error

When i was playing with my brother he couldnt move sometimes, and for first i tought he must be touching the screen the wrong way ( pressing other parts of the screen with hes other hand, touching too light, etc.) but it was bad even after i tried it out, so i tested the screen with the assastive touch, and i found out that the middle of the screen is not working. I even did a hard reset. Device : ipad 7th generation, Wifi 32gb,

hope you can help me, and i hope its just a bug or smth, because a screen replace would be kind of .. you know.

https://www.youtube.com/watch?v=sSj0VgxH-ZE&t=15s

iPad (7th generation)

Posted on Sep 30, 2023 2:38 PM

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Question marked as Top-ranking reply

Posted on Oct 2, 2023 2:51 PM

Thanks for reaching out Toronyi_Zsombor,


It sounds like you're noticing that part of the screen on your brother's iPad is not responding to touch. We can help.


This sounds like it is most likely a hardware issue, but there are a few things you can try first If your screen isn't working.


Hope that helps.


Take care.


5 replies
Question marked as Top-ranking reply

Oct 2, 2023 2:51 PM in response to Toronyi_Zsombor

Thanks for reaching out Toronyi_Zsombor,


It sounds like you're noticing that part of the screen on your brother's iPad is not responding to touch. We can help.


This sounds like it is most likely a hardware issue, but there are a few things you can try first If your screen isn't working.


Hope that helps.


Take care.


Oct 5, 2023 10:42 AM in response to AdvisorMP

Thank you for the reply, i noticed, that it is sometimes better, or worse, like when i tested the screen yesterday it was better, but today it was bad, i will look at it angain tomorrow, and test out, but with more things, stylus pen, clean the screen with cleaner made for touchscreen, and try something to make it better (and i didnt mentioned, that i even cleaned it when i wrote the question) also im 14 and my english is not so perfect. Thank you!

Oct 11, 2023 11:19 AM in response to Toronyi_Zsombor

Hello!


We got info from the service, and they opened the ipad, and they saw that the battery was a little bit bigger than usual, and that it was probably pressured the screen. Also my dad mentioned that one day he saw a big fluid puddle under the screen that looked like oil, but he didn’t take care about it, and later when he used it again (2 days later) it was gone. And we figured out, that the problem occured after using the ipad for a longer time, or charging it. Its still in service, and the problem is not figured out fully, the screen could be damaged, or its all the battery. That’s all the info we know, i’ll update when we will have more info.

iPad 7th generation touchscreen error

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