iPhone launching empty videos after iOS 17 upgrade
Was upgraded to latest update - now when I go to certain sites a video tries to launch automatically but with no content. Any advice here?
iPhone 14, iOS 17
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User profile for user:
Michele_4_411
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Community Specialist
Hi Jnew71,
We'd love to help see iff we can get the issue resolved for you. Have you already updated to the latest iOS? If not, we recommend updating to iOS 17.0.2, to see if it resolves the issue. If you've already updated, we recommend trying the following things and testing the issue after each to see if that takes care of it.
- Restart your device: Restart your iPhone - Apple Support
- Clear the history, cache, and cookies from Safari on your iPhone, iPad, or iPod touch: Clear the history, cache, and cookies from Safari on your iPhone, iPad, or iPod touch - Apple Support
- Test on a different network (either Wi-Fi or cellular data).
- Test another browser app to see if the same issue happens.
Cheers!