Siri not working properly after iOS 17 update

had no problems with Siri responding to any of my commends before iOS 17. After iOS 17 I have to repeat all my commands 2 or 3 or 4 times.


[Re-Titled by Moderator]

iPhone 14, iOS 17

Posted on Sep 30, 2023 6:30 PM

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Question marked as Top-ranking reply

Posted on Oct 2, 2023 4:00 PM

Hello atv remote,


For difficulties with Siri the steps below may help:


1. Go to Settings.
2. Tap Siri & Search.
3. Turn off Listen for "Siri" or "Hey Siri," then turn it back on.
4. When the Just say "Siri" or "Hey Siri" setup screen appears, tap Set Up.
5. Say each command that you see on your screen.
6. Tap Done.


You can also find those steps in this resource: If Siri isn't working on your iPhone - Apple Support


Additionally, you can use the steps below to make sure this isn't related to a complication with one of your microphones: If the microphones on your iPhone aren't working - Apple Support


Clear the microphones
1. Remove any screen protectors, films, or cases from your iPhone.
2. Clear any debris from the openings of your iPhone. 

1. Open the Voice Memos app. 
2. Tap the Record button , speak at the bottom of your phone, then stop the recording. 
3. When you play back the memo, you should hear your voice clearly.

1. Open the Camera app.
2. Record a video while speaking at the top of your iPhone.
3. Tap the camera chooser  to switch to the other camera. Then record another video while speaking at the top of your iPhone.
4. When you play back the videos, you should hear your voice clearly.


Should that behavior with Siri still persist, you'll want to reach out to Apple Support: Apple Support They'll be in the best position to look into this further.


Take care.

51 replies
Question marked as Top-ranking reply

Oct 2, 2023 4:00 PM in response to atv remote

Hello atv remote,


For difficulties with Siri the steps below may help:


1. Go to Settings.
2. Tap Siri & Search.
3. Turn off Listen for "Siri" or "Hey Siri," then turn it back on.
4. When the Just say "Siri" or "Hey Siri" setup screen appears, tap Set Up.
5. Say each command that you see on your screen.
6. Tap Done.


You can also find those steps in this resource: If Siri isn't working on your iPhone - Apple Support


Additionally, you can use the steps below to make sure this isn't related to a complication with one of your microphones: If the microphones on your iPhone aren't working - Apple Support


Clear the microphones
1. Remove any screen protectors, films, or cases from your iPhone.
2. Clear any debris from the openings of your iPhone. 

1. Open the Voice Memos app. 
2. Tap the Record button , speak at the bottom of your phone, then stop the recording. 
3. When you play back the memo, you should hear your voice clearly.

1. Open the Camera app.
2. Record a video while speaking at the top of your iPhone.
3. Tap the camera chooser  to switch to the other camera. Then record another video while speaking at the top of your iPhone.
4. When you play back the videos, you should hear your voice clearly.


Should that behavior with Siri still persist, you'll want to reach out to Apple Support: Apple Support They'll be in the best position to look into this further.


Take care.

Jan 10, 2024 7:18 PM in response to Lauracov

So I also have this issue after just upgrading from 11Pro to an iPhone 12. No matter what I asked Siri responded “i don’t understand “ I turned of Siri completely and restarted my phone then turned Siri back on and did the 5 phrases it’s working better but still no where near how it was before I used for conversions all the time but now Siri 90% of the time just pulls up web links on simple metric measurement I want to convert

May 23, 2024 7:14 AM in response to atv remote

I am hoping Apple adds an option to disable Siri back to back. Since back to back was added in iOS 17 my hey siri has been useless in noisy environments. While Siri is doing what I originally asked it suddenly pauses and appears to be listening. Sometimes it restarts. I worked with Apple support for 2 weeks until we identified that it was background noise causing Siri to think I am issuing a back to back command do it interrupts what it is doing to listen for the rest of the back to back command. In a noisy car where hands free Siri is essential the back to back feature makes Siri useless.


as part of my support case with Apple I requested an option to disable it but months later and many iOS updates later still no relief. I am ready to roll my iPhone 12 back to iOS 16.

Apr 8, 2024 10:54 AM in response to atv remote

I have an iPhone 14 and Siri will work once if I turn the phone off and on. It will however for me I used the Siri silent mode then switched back and it works for now. You know I started with the iPhone 4. And Siri is as useless now as she was then. Incapable of learning anything important. Even if you don’t get her back until the next patch what are you really missing. You should be able to teach her words and I don’t mean just funny bad words but ones that are useful. Also a button on your phone called “at work” so she doesn’t tell off your boss. Anyway this is the only way I tried and it took me 10 minutes to fix. First thing you always do before calling and searching is turn it off and back on. If that doesn’t work then there’s an issue and go right to Google and/or YouTube. Apple 🍎 you really 🤬 this one up

Dec 7, 2023 5:07 PM in response to Lauracov

My microphone works on the Voice Memos and Videos/audios, but Apple Genius told me my microphones failed twice. I was advised to buy a new phone. I'm not sure I agree that Siri died and 80% of my contacts disappeared the day after the IOS 17 update but they events are unrelated and now my only solution is to buy a new phone. The genius acted like he never heard of any complaint!


Working with Apple support, I have tried to retrain Siri 20 times or more asking how's the weather - to no avail.


Weirdly, Siri did make one phone connection for me on Monday, but it's never worked again.




Apr 12, 2024 10:29 PM in response to atv remote

Iphone XS Max on IOS 17.4.1 and Siri still not working. Tried all the listed fixes, as well as others and none of them work. I did a full reset and set up the phone as if were brand new without restoring my backup and still no luck. During setup, when it asks to set up Siri and you select to do so, it just skips it to the welcome to iPhone screen and onto the home screen. When I try to setup Siri through Settings, Siri, turn on/off Siri or Hey Siri, Siri cannot hear me when asked the first question "Siri, How is the weather." The same result on both my regular backup and a factory fresh reset phone without restored backup. I have tried everything. Seems as if my microphone doesn't get activated when trying to use Siri, but works fine on everything else. It has to be a software issue and on Apples end to fix. Now to restore my backup one last time lol.

Edit: Siri working fine on my Ipad 10, IOS 17.4.1.

Jul 4, 2024 6:09 AM in response to zeppygoat

Yep, same thing happened to me. Siri completely stopped listening and when I tried disabling and enabling it again it refused to work. I called support and they made me reset all my setting to try and fix it only for him to come back later to say 'oh yeah it's a known issue' like?? it took me over 2 hours to go through all my settings again to get it back how it was.

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Siri not working properly after iOS 17 update

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