Siri not working properly after iOS 17 update

had no problems with Siri responding to any of my commends before iOS 17. After iOS 17 I have to repeat all my commands 2 or 3 or 4 times.


[Re-Titled by Moderator]

iPhone 14, iOS 17

Posted on Sep 30, 2023 6:30 PM

Reply
Question marked as Best reply

Posted on Nov 24, 2023 10:22 AM

I have used the following steps to troubleshoot and I'm still having problems. It made no difference and Siri has taken a major step backwards in terms of it's ability to understand my requests. Any other ideas? I had a couple of conversations with apple advisors and I'm still waiting on an Apple support callback from a senior advisor.

43 replies

Jan 10, 2024 7:18 PM in response to Lauracov

So I also have this issue after just upgrading from 11Pro to an iPhone 12. No matter what I asked Siri responded “i don’t understand “ I turned of Siri completely and restarted my phone then turned Siri back on and did the 5 phrases it’s working better but still no where near how it was before I used for conversions all the time but now Siri 90% of the time just pulls up web links on simple metric measurement I want to convert

Jan 20, 2024 11:08 AM in response to atv remote

I've got bad news: Apple is never going to fix this; they created the problem that would ensure than you have to spend big bucks on a NEW PHONE. I took my iphone SE to Apple Store only to be told that my microphone was busted. Never mind that the microphone worked perfectly every time I added voiceover to my video. I've spent hours on the phone with Apple Support and hours more in their store. The bottom line is that I had to shell out $1000 for new phone and case. Oh, and to add insult to injury, I had to buy my own charger plug because it no longer comes with the new iPhone.


Great way to keep up that customer loyalty that Apple is so proud of!


Jan 25, 2024 3:02 AM in response to 5W4G

OMG - that worked!!!!!

I've tried everything over the past few months since upgrading to IOS17 and nothing worked.

Even went into the local Apple store for help.

They couldnt get it to work and suggested I restore the phone - which I did but it didnt work.

This worked like a charm!

Thank you so very much!!!!

Mar 23, 2024 12:58 AM in response to atv remote

I also tried to fix the problem by following the steps to troubleshoot but nothing happened. Siri still calls a particular person no matter whom i call. Siri also doesn't respond to a lot of commands like " create a station from this song" when i listen to apple music. After the update she responds " i dont understand"

Although i understand that siri is not fist priority it still is a nuisance not to have her !!!!!

Thank you

Apr 8, 2024 10:54 AM in response to atv remote

I have an iPhone 14 and Siri will work once if I turn the phone off and on. It will however for me I used the Siri silent mode then switched back and it works for now. You know I started with the iPhone 4. And Siri is as useless now as she was then. Incapable of learning anything important. Even if you don’t get her back until the next patch what are you really missing. You should be able to teach her words and I don’t mean just funny bad words but ones that are useful. Also a button on your phone called “at work” so she doesn’t tell off your boss. Anyway this is the only way I tried and it took me 10 minutes to fix. First thing you always do before calling and searching is turn it off and back on. If that doesn’t work then there’s an issue and go right to Google and/or YouTube. Apple 🍎 you really 🤬 this one up

Apr 12, 2024 10:29 PM in response to atv remote

Iphone XS Max on IOS 17.4.1 and Siri still not working. Tried all the listed fixes, as well as others and none of them work. I did a full reset and set up the phone as if were brand new without restoring my backup and still no luck. During setup, when it asks to set up Siri and you select to do so, it just skips it to the welcome to iPhone screen and onto the home screen. When I try to setup Siri through Settings, Siri, turn on/off Siri or Hey Siri, Siri cannot hear me when asked the first question "Siri, How is the weather." The same result on both my regular backup and a factory fresh reset phone without restored backup. I have tried everything. Seems as if my microphone doesn't get activated when trying to use Siri, but works fine on everything else. It has to be a software issue and on Apples end to fix. Now to restore my backup one last time lol.

Edit: Siri working fine on my Ipad 10, IOS 17.4.1.

May 23, 2024 7:14 AM in response to atv remote

I am hoping Apple adds an option to disable Siri back to back. Since back to back was added in iOS 17 my hey siri has been useless in noisy environments. While Siri is doing what I originally asked it suddenly pauses and appears to be listening. Sometimes it restarts. I worked with Apple support for 2 weeks until we identified that it was background noise causing Siri to think I am issuing a back to back command do it interrupts what it is doing to listen for the rest of the back to back command. In a noisy car where hands free Siri is essential the back to back feature makes Siri useless.


as part of my support case with Apple I requested an option to disable it but months later and many iOS updates later still no relief. I am ready to roll my iPhone 12 back to iOS 16.

Siri not working properly after iOS 17 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.