MacBook Pro 2021 M1 Pro not charging, not turning on

Hi,


My MacBook has been seemingly fine, it’s not been subject to liquids or any misuse. I feel asleep last night with videos playing whilst it was charging my phone. About 10-12 hours later I had put the MacBook to charge (not paying attention to whether the screen came on or if the MagSafe connector lit up).


About 7 hours later, I tried to turn the Mac on, and I’ve found that it’s battery is completely dead AND the MagSafe connector is not lit up.


Does anyone know if there is any fixes to this? Or what could be at fault? I am really bewildered to how this could occur on a seemingly fine device.


thanks

MacBook Pro 14″, macOS 14.0

Posted on Sep 30, 2023 7:15 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 2, 2023 4:19 PM

Hello ColemanJ95,


Thanks for posting in the Apple Support Communities.


There are a couple things you can try and isolate this issue and find the best solution. Follow the suggestions here: If your Mac battery won’t charge - Apple Support.


"Check the hardware


Your Mac laptop may not be charging because of an issue with the battery, power adapter, or other physical hardware.


  • Check the battery condition: Your Mac laptop may not be charging because of an issue with the battery. All rechargeable batteries become less effective as they age. See Check the condition of your Mac laptop’s battery.
  • Inspect the hardware: Make sure everything is plugged in and undamaged. Check the port, the charging cable, the power adapter, and the AC wall adapter. If anything is damaged, stop using it.
  • Let it cool down: Move your Mac to a cool, well-ventilated spot. Mac laptops work best at 50° to 95° F (10° to 35° C) ambient temperatures. If you use your Mac in a poorly ventilated space like under a blanket or on thick carpeting, the adapter might turn off to prevent overheating. If the recommended battery temperatures are exceeded, charging may stop at 80%.
  • Clean the port: Make sure the port is clean and free of debris. Disconnect it from the power adapter and clean it with a soft, dry, lint-free cloth.
  • Use a different cable: You can find out if the cable is causing the issue by trying another cable. Not all cables can charge, so make sure the cable you’re using is designed for charging. For best results, use the cable that comes with your Mac. See the Apple Support article Identify your Mac power adapter.
  • Use a different power adapter: Your computer may be connected to a power source that gives it enough power to run, but not enough power to charge the battery. For example, your Mac might not charge when it’s connected to a low-wattage adapter. For best results, use the power adapter that comes with your Mac. See the Apple Support article Identify your Mac power adapter.
  • Use a different AC wall adapter: Your power adapter comes with a removable AC wall adapter that has the blades you insert into an electrical outlet. If your Mac doesn’t charge when using the AC wall adapter with the power adapter, try it with another Apple AC wall adapter, or try using an Apple Power Adapter Extension Cable.
  • Use a different power outlet: Make sure that you’ve connected your power adapter to a working power outlet. Unplug your power adapter from the power outlet, then plug in a device that you know works, such as a lamp, to confirm that the power outlet works.
  • Check for line noise: Unplug the power adapter from the wall, wait 60 seconds, then plug the adapter back in. If the adapter works after this interval, there is most likely a line noise issue with the power source. Reset the adapter periodically by repeating this process. Some possible sources of line noise include lights with ballasts, refrigerators, or mini-refrigerators that are on the same electrical circuit as your computer.
  • Leave it plugged in for a while: If you recently removed your computer from long-term storage, it may be in a low-battery state. It may require 20 minutes of charging with its power adapter before you can use it again.
  • Run diagnostics: You can use Apple Diagnostics to help determine which hardware component might be at fault. Apple Diagnostics also suggests solutions and helps you contact Apple Support for assistance. See the Apple Support article Use Apple Diagnostics to test your Mac."


If you continue to have issues, you may want to contact Apple Support or visit a local repair center for an inspection.


Get Support

Mac Repair & Service - Apple Support


Best regards.


1 reply
Question marked as Top-ranking reply

Oct 2, 2023 4:19 PM in response to ColemanJ95

Hello ColemanJ95,


Thanks for posting in the Apple Support Communities.


There are a couple things you can try and isolate this issue and find the best solution. Follow the suggestions here: If your Mac battery won’t charge - Apple Support.


"Check the hardware


Your Mac laptop may not be charging because of an issue with the battery, power adapter, or other physical hardware.


  • Check the battery condition: Your Mac laptop may not be charging because of an issue with the battery. All rechargeable batteries become less effective as they age. See Check the condition of your Mac laptop’s battery.
  • Inspect the hardware: Make sure everything is plugged in and undamaged. Check the port, the charging cable, the power adapter, and the AC wall adapter. If anything is damaged, stop using it.
  • Let it cool down: Move your Mac to a cool, well-ventilated spot. Mac laptops work best at 50° to 95° F (10° to 35° C) ambient temperatures. If you use your Mac in a poorly ventilated space like under a blanket or on thick carpeting, the adapter might turn off to prevent overheating. If the recommended battery temperatures are exceeded, charging may stop at 80%.
  • Clean the port: Make sure the port is clean and free of debris. Disconnect it from the power adapter and clean it with a soft, dry, lint-free cloth.
  • Use a different cable: You can find out if the cable is causing the issue by trying another cable. Not all cables can charge, so make sure the cable you’re using is designed for charging. For best results, use the cable that comes with your Mac. See the Apple Support article Identify your Mac power adapter.
  • Use a different power adapter: Your computer may be connected to a power source that gives it enough power to run, but not enough power to charge the battery. For example, your Mac might not charge when it’s connected to a low-wattage adapter. For best results, use the power adapter that comes with your Mac. See the Apple Support article Identify your Mac power adapter.
  • Use a different AC wall adapter: Your power adapter comes with a removable AC wall adapter that has the blades you insert into an electrical outlet. If your Mac doesn’t charge when using the AC wall adapter with the power adapter, try it with another Apple AC wall adapter, or try using an Apple Power Adapter Extension Cable.
  • Use a different power outlet: Make sure that you’ve connected your power adapter to a working power outlet. Unplug your power adapter from the power outlet, then plug in a device that you know works, such as a lamp, to confirm that the power outlet works.
  • Check for line noise: Unplug the power adapter from the wall, wait 60 seconds, then plug the adapter back in. If the adapter works after this interval, there is most likely a line noise issue with the power source. Reset the adapter periodically by repeating this process. Some possible sources of line noise include lights with ballasts, refrigerators, or mini-refrigerators that are on the same electrical circuit as your computer.
  • Leave it plugged in for a while: If you recently removed your computer from long-term storage, it may be in a low-battery state. It may require 20 minutes of charging with its power adapter before you can use it again.
  • Run diagnostics: You can use Apple Diagnostics to help determine which hardware component might be at fault. Apple Diagnostics also suggests solutions and helps you contact Apple Support for assistance. See the Apple Support article Use Apple Diagnostics to test your Mac."


If you continue to have issues, you may want to contact Apple Support or visit a local repair center for an inspection.


Get Support

Mac Repair & Service - Apple Support


Best regards.


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MacBook Pro 2021 M1 Pro not charging, not turning on

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