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User profile for user: Cellular_Network_Drops
Cellular_Network_Drops Author
User level: Level 1
4 points

iPhone Pro 14 and 15 drops cellular network. Only have WiFi connection with software version 17.0.2.

The phone randomly drops cellular network for both our iPhone pro 14 and 15 phones. Both phones are on iOS 17.0.2. Very concerning that it just drops for long periods of time. We are in our home which has a strong cellular signal. Luckily we have WiFi to have some connection for usage.


A hard restart will sometimes restore. Not consistent in that it restores on each hard restart.


iPhone 14 Pro Max, iOS 17

Posted on Sep 30, 2023 9:00 PM

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User profile for user: TheLittles
TheLittles
User level: Level 10
195,485 points

Posted on Sep 30, 2023 9:19 PM

Cellular_Network_Drops Said:

"iPhone Pro 14 and 15 drops cellular network. Only have WiFi connection with software version 17.0.2."

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Contact your Carrier:

Being your Cellular services are not always working, you need to contact your Carrier.


Troubleshooting Dropping Cellular:


A. Start with these Links:


B. Install a Cellular Update:

It might be prompting you for a cellular update to install. So, go here for that. Update your Carrier Settings Manually on your iPhone or iPad - Apple Support


C. "No Service":

If "No Service" is shown on the top-left corner of your screen, go here to fix that: If you See No Service or Searching on your iPhone or iPad - Apple Support

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User profile for user: TheLittles
TheLittles
User level: Level 10
195,485 points

Sep 30, 2023 9:19 PM in response to Cellular_Network_Drops

Cellular_Network_Drops Said:

"iPhone Pro 14 and 15 drops cellular network. Only have WiFi connection with software version 17.0.2."

-------


Contact your Carrier:

Being your Cellular services are not always working, you need to contact your Carrier.


Troubleshooting Dropping Cellular:


A. Start with these Links:


B. Install a Cellular Update:

It might be prompting you for a cellular update to install. So, go here for that. Update your Carrier Settings Manually on your iPhone or iPad - Apple Support


C. "No Service":

If "No Service" is shown on the top-left corner of your screen, go here to fix that: If you See No Service or Searching on your iPhone or iPad - Apple Support

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iPhone Pro 14 and 15 drops cellular network. Only have WiFi connection with software version 17.0.2.

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