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Recently I have been having this issue where my iPad 7th Gen will randomly raise my volume to max if I touch the volume controls, both manual and control centre. It will allow me to lower it again, but will immediately raise it to max once I lower it. The only way to solve it is by restarting my iPad. Does anyone else have this problem and if so how do you fix it?
iPad, iPadOS 17
Is the iPad in a fitted case? If so, a poorly fitting case can sometimes interfere with the physical volume buttons - leading to the problem that you describe.
If the iPad is in a case, remove it. If this clears the problem, you have identified the cause.
Otherwise, if you are not using a fitted case, there are two possibilities:
1) One or other of the physical volume buttons has developed a fault.
2) You have a software issue.
If the physical buttons have a fault, the iPad will require repair.
For a potential software issue, begin with a forced-restart of your iPad - as this will often clear an isolated software problem:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:
How to back up your iPhone, iPad, and iPod touch - Apple Support
When you are happy to proceed, you can perform the reset from iPad settings:
Settings > General > Transfer or Reset iPad > Reset > Reset All Settings
If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and you can explore your available options, including repair:
Is the iPad in a fitted case? If so, a poorly fitting case can sometimes interfere with the physical volume buttons - leading to the problem that you describe.
If the iPad is in a case, remove it. If this clears the problem, you have identified the cause.
Otherwise, if you are not using a fitted case, there are two possibilities:
1) One or other of the physical volume buttons has developed a fault.
2) You have a software issue.
If the physical buttons have a fault, the iPad will require repair.
For a potential software issue, begin with a forced-restart of your iPad - as this will often clear an isolated software problem:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:
How to back up your iPhone, iPad, and iPod touch - Apple Support
When you are happy to proceed, you can perform the reset from iPad settings:
Settings > General > Transfer or Reset iPad > Reset > Reset All Settings
If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and you can explore your available options, including repair:
Thank you for your help. My iPad does not have a case? So I suspect that it is a hardware issue. It could also be a software issue because it this has only started to happen after I updated to PadOS17. I will factory reset my iPad after backing it up and see what I can do.
You are very welcome. Do let us know how you get on.
iPad 7th Gen Volume Glitch
