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My camera was never replaced and I got an “unknown part” message and my 0.5 zoom will not work.

my iPhone 13 Pro is giving me an “unknown part” message about my camera. My 0.5 zoom will not work anymore, but my camera was never replaced, every part on this phone is original.

iPhone 13 Pro, iOS 16

Posted on Oct 1, 2023 5:44 AM

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Posted on Oct 1, 2023 5:53 AM

It's most likely a hardware failure. Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple


1 reply

My camera was never replaced and I got an “unknown part” message and my 0.5 zoom will not work.

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