Phone will not charge. Says liquid in it but I didn’t drop it in water
My phone is not charging because it’s saying liquid is in it and it’s not.
iPhone XR, iOS 15
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My phone is not charging because it’s saying liquid is in it and it’s not.
iPhone XR, iOS 15
Thanks for posting in the Apple Support Communities Tybaby974,
The following information addresses the message you're seeing specifically, and explains what to do:
If you see one of these alerts, your iPhone has detected liquid in the Lightning or USB-C connector or on the cable or accessory. To protect your iPhone and the accessory, charging and accessory connection are unavailable until the connector, cable ends, and the accessory are dry.
Charging not available: Appears if you connect your iPhone with a Lightning connector to a charger and liquid is detected.
Liquid Detected in USB-C Connector: Appears if you connect an accessory or charger to your iPhone with a USB-C to USB-A cable and liquid is detected. Disconnect the charging cable immediately.
You might instead see one of these:
* "Liquid detected in Lightning Connector": This alert appears if you connect a Lightning accessory to your iPhone that doesn't charge your iPhone and liquid is detected."
* "Liquid Detected": This alert appears if you connect a USB-C accessory to your iPhone and liquid is detected.
If you charge your iPhone while the Lightning or USB-C connector is wet, the pins on the connector or cable can corrode and cause permanent damage or stop functioning, causing connectivity issues for your iPhone or accessory.
Although you shouldn’t charge your iPhone when it’s wet, you might need to in an emergency. If you reconnect your iPhone to the cable or accessory, you have the option in an emergency to override the liquid detection and charge your iPhone.
If you have a wireless charger, you can still use that to charge your iPhone. For best results, make sure that the back of your iPhone is dry before you place it on your Qi-certified charger. Learn more about wirelessly charging your iP
hone.
The following explains the best next steps if there was no liquid exposure and the charger and device are dry:
If your iPhone and accessory aren't wet
If you see this alert every time you connect a certain cable or accessory, that cable or accessory might be damaged. Contact the manufacturer.
If you see this alert every time you connect an Apple Lightning or USB-C cable or accessory, contact Apple Support.
We hope this helps!
Phone will not charge. Says liquid in it but I didn’t drop it in water