My Phone Face ID was disabled
A problem was detected with the TrueDepth by the camera
iPhone 11, iOS 17
Question marked as
User profile for user:
ryane77
User level:
Community Specialist
Hi aliu105,
We see you're having some issues with Face ID, and we have a resource that may help If Face ID isn't working on your iPhone or iPad Pro - Apple Support
We also recommend checking out this resource if the steps above don't clear up the issue: If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
Should the issue persist after you cover those steps, use this link to get in touch with us directly to look into your options for next steps: Get Support
Take care.